GTR 7 pro 7940hs my pc reboots .new upgrade RAM 96GB and SSD i fix the issue

Support-03

GarethRossUK replied at 2023-07-28 05:15
Please release a list of bios changes so we know if we even want to update from the origonal bios  ...

VERSION 13：  1. Optimize system fan temperature sensing.
2. Adjust the BIOS default video memory to 4GB.
3. SR IOV is enabled by default.
4. Optimize the rear USB4 display.
5. Optimize the problems of crashes and freezes in the game.

VERSION 21: 1. Optimize boot time
2, BIOS adds Balance Mode and Performance mode options, the default Performance mode. (Balance Mode is 54W, Performance mode 65W) In the BIOS, go to Advanced--OEM Features Management-PowerLimit Setting
3. BIOS adds NVME RAID 0/1 function option. In the BIOS, go to Advanced--OEM Features Management-Nvme Raid Support in the BIOS position
Note: If you create a new RAID mode, you need to delete all the space and data on the current hard disk. Please back up the data carefully.

Mr_Brolin

Now I'm confused.... if I boot into the BIOS, my BIOS version isn't 13 or 21 or 1.3 or 2.1 it's

American Megatrends International, LLC. GTRP01_P5C6V07, 27/05/2023

GarethRossUK

Support-03 replied at 2023-07-28 17:27
VERSION 13：  1. Optimize system fan temperature sensing.
2. Adjust the BIOS default video memory  ...

Thank you for providing this information, please continue this going forward we like to always know in future what changes are made.

albertr

Mr_Brolin replied at 2023-07-28 18:20
Now I'm confused.... if I boot into the BIOS, my BIOS version isn't 13 or 21 or 1.3 or 2.1 it's

Am ...

Yours is version 07 as evidenced by the last two digits in GTRP01_P5C6V07 line.

-albertr

soaoga

albertr replied at 2023-07-28 21:57
Yours is version 07 as evidenced by the last two digits in GTRP01_P5C6V07 line.

-albertr

Eu comprei um pc desse modelo GTR 7 Pro 7940hs e o BIOS nele é GTR P01P5C6 V12. Essa bios já veio com o pc! Não tive problemas de nenhuma ordem. Eu clonei o ssd original para um Kingston de maior capacidade (2Tera) modelo KC 3000 e retirei o ssd original e coloquei esse no lugar. No outro slot ssd eu coloquei outro ssd de 2T modelo SpeedMovie e não tive problemas algum. O pc funciona bem com 2 ssds de 2T. total 4T.  Não mexi na Bios. O ssd original eu guardei para eventual necessidade.

klm

After installing the new BIOS, it's still rebooting randomly. The new BIOS did not fix the issue.

kingofyowie

klm replied at 2023-07-29 20:44
After installing the new BIOS, it's still rebooting randomly. The new BIOS did not fix the issue.
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when it reboots is it BSOD reboots ? what is written on the BSOD screen when it does crash ?

do certain events trigger it ? mine has been stable for some reason over the last day or so after installing new amd chipset drivers and graphics drivers but for me it would crash more often when i was swapping hdmi input back to the gtr7 from another hdmi input on the tv so like its as if a resolution change was making the GTR7 crash but i cant 100 percent confirm that but from when it did crash on me it feels lke that was what it was doing before it crashed.


do you have the link for the new bios ? i would also like to install it on my GTR7 Pro 7940HS

Support-03

kingofyowie replied at 2023-07-29 22:13
when it reboots is it BSOD reboots ? what is written on the BSOD screen when it does crash ?

do ce ...

Hello there,

Are you using HDMI port or DP port ?
What is the fresh rate ?

drayman20

I am still having the recurrent reboots problem and bee-link is still not having a solution?

adewes

Can someone that has the latest V21 BIOS for the GTR7 Pro be kind and post the link for it here? And any instructions that the Beelink support gave you.
The support email is not replying anything for the past week...