Beelink BT7 does not power up

Urajmal · 发表于 2016-08-15 15:24:16

Syskitko, try to do it this way: Troubleshooting

Although on mine it does not work, you can still check on yours!

pdionisis · 发表于 2016-08-15 21:30:41

I too tried to disconnect the battery but it did not help.
I was led to red-blue led thing after booting with the pin pressed.
(I had other problems before with booting and it was my last resort to upgrade BIOS without
being able to load windows to upgrade from there)
If you look at the instructions of previous Beelink machines the pressing of the pin is part of
system upgrade procedure.

They just ignore us and don't provide it for BT3 - bt7
Maybe they will do provide it after 6 months or 6 years but they will have lost all their
customer base until then...

I am already one step before throwing the damn thing at the bin after countless
hours trying to revive it
...

Urajmal · 发表于 2016-08-16 01:09:33

pdionisis replied at 2016-08-15 21:30
I too tried to disconnect the battery but it did not help.
I was led to red-blue led thing after boo ...

Hei!

I believe I understand your pain!
But, lets rethink! There is no way to throw it in the trash, however I believe that someone from Beelink will eventually respond. Try to contact it on the email, and try good explain your problem. I believe Beelink is not here to lose their customers. Even though, I believe they make a great hardware and most of their releases work. So there is not a little assumption in me, that they would not help you, if you buy their unit and it goes defect in a reasonable time.

Just keep trying and do your best, and you'll see your seeds grow!

Wish you all the luck!

Urajmal · 发表于 2016-08-24 05:27:53

Just a quick reminder to everyone!

I have returned the box BT7 to Gearbest. Now I am waiting for the change! I am going to write back,
when I get a new one! Hopefully working flawlesly!

pdionisis · 发表于 2016-08-24 14:12:39

Urajmal replied at 2016-08-24 05:27
Just a quick reminder to everyone!

I have returned the box BT7 to Gearbest. Now I am waiting for t ...

I still can not return return mine since "Best electronics store" does not answer at Aliexpress
I have filled a complain to Aliexpress since 20 days and talked to customer support of Aliepxress
5 times
Still no answer.
Just general promises that they will do their best to help etc

Also the Aliexpress system does not let me update my feedback to seller. So he has 100% feedback
from me ....

Urajmal · 发表于 2016-08-24 18:40:53

pdionisis replied at 2016-08-24 14:12
I still can not return return mine since "Best electronics store" does not answer at Aliexpress
I ...

Try to write on beelinkservice@bee-link.com to ask for some exchagne and if that is option.

Make a video, how is Box behaving and send to Beelink also. Send also the video to Aliexpress,

Just keep cooperating, not opposing, as this will make people to cooperate with you.

Much luck!

Urajmal · 发表于 2016-08-24 21:55:10

Edited by Urajmal at 2016-08-25 04:00

Today I received message from Beelink over email, and they offer me to replace the BT7, which I think is very positive offer! This is the quoted email:

Hello,Tadej Brunsek
Replaced with new device. You buy the product needs to be returned to us ，We need to analyze the problem.
I will re-send a new product （BT7）to you.

My address :
SHENZHEN AZW TECHNOLOGY CO.,LTD
Add：4th Floor, Building 18, Longjun Industrial Park, Bujiuwo,Longhua New District, ShenZhen, China.
Tel：+86-755-36633117/118
Fax：+86-755-36633116
P.C：518109

Thanks

liuyan
beelinkservice@bee-link.com

Remember people! The world is not over when something does not work, and you have to take it with the positive attiutude and things will sort out. I suggest to anyone to write to Beelink, and I believe you will get assistance from them! Just don't offend but cooperate! Remember that!

Tad

Urajmal · 发表于 2016-08-24 22:03:59

Today I have received message from Beelink email and they offer me a replaced unit, which I think is very good response! I have already send BT7 for replace to Gearbest, so I recommend everyone who has a problem with the BT7, to write on beelinkservice@bee-link.com and wait patiently for response from them. Quoted email: Hello,Tadej Brunsek Replaced with new device. You buy the product needs to be returned to us ，We need to analyze the problem. I will re-send a new product （BT7）to you. My address : SHENZHEN AZW TECHNOLOGY CO.,LTD Add：4th Floor, Building 18, Longjun Industrial Park, Bujiuwo,Longhua New District, ShenZhen, China. Tel：+86-755-36633117/118 Fax：+86-755-36633116 P.C：518109 Thanks liuyan beelinkservice@bee-link.com www.bee-link.com"

beelink · 发表于 2016-08-25 10:13:03

Urajmal replied at 2016-08-24 21:55
Today I received message from Beelink over email, and they offer me to replace the BT7, which I thin ...

Hello, thanks your feedback. We also encourage you to discuss on forum, and we will have a FAQ for general question, our Moderator king will online everyday, when some unknowable problem, we need return to test.

Thank you.

Urajmal · 发表于 2016-08-25 18:10:46

beelink replied at 2016-08-25 10:13
Hello, thanks your feedback. We also encourage you to discuss on forum, and we will have a FAQ for ...

Thank you for your support!

I am here to let all the people know, what I have learned from issues with BT7.

I am going to review also GT1 and provide further help to anyone who will need it! ;)

Cheers!

Tad