U59 Pro Latest Bios

Jeramie8 · 发表于 2024-02-08 11:09:11

Can you send me my latest bio file,

Please and Thank you.

tuiguang11@azw- · 发表于 2024-02-08 15:39:25

Domusfoto replied at 2024-02-07 22:12
the ssd it mounted is dead, I replaced it with a Samsung 970evo plus 256gb but it is not recognize ...

Can you contact our email address? During the warranty period, we can reissue the hard drive to you: support-pc@bee-link.com

tuiguang11@azw- · 发表于 2024-02-08 15:40:39

Jeramie8 replied at 2024-02-08 11:09
Can you send me my latest bio file,

The latest bios and files have been sent to you via DM.

escapist5641 · 发表于 2024-02-08 21:41:15

Hello, can I get the latest BIOS firmware?

tuiguang11@azw- · 发表于 2024-02-09 15:00:11

escapist5641 replied at 2024-02-08 21:41
Hello, can I get the latest BIOS firmware?

Can you provide the main page of bios?
Let’s check if there is a bios that can be updated

pirulo · 发表于 2024-02-09 15:50:21

Edited by pirulo at 2024-02-09 16:11

I have the same issue as everyone. My NVME is not recognized in the bios, so, it cannot be bootable.
Is there a way to fix the problem? Already contacted support, but I hope the forum will be faster to reply...

The information of the unit is:

SN: B51052CF20529
U59PRO-E-16512SD0W64PRO-B

Current bios version is JTKT001 X64

Thanks a lot in advance for any hint to solve the problem.

tuiguang11@azw- · 发表于 2024-02-10 14:05:13

pirulo replied at 2024-02-09 15:50
I have the same issue as everyone. My NVME is not recognized in the bios, so, it cannot be bootable. ...

Can you take a photo of the original hard drive and show it to us?

pirulo · 发表于 2024-02-11 19:17:25

tuiguang11@azw- replied at 2024-02-10 14:05
Can you take a photo of the original hard drive and show it to us?

Sure, find attached a picture.
I have tried the drive in another device and the ssd is working is fine, it's not broken or whatsoever.
Does the drive must have someting to be properly detected during the boot? But it's weird if the BIOS does not detect it....
Just to give you more details, tried to boot using a Windows USB drive and I can boot via USB and access the drive perfectly from the unit, so to me, looks like a software issue.

The main issue is that the device cannot boot from the ssd drive by itself.

Thanks a lot for any hint.

alfredbeebop · 发表于 2024-02-11 20:21:01

Edited by alfredbeebop at 2024-02-11 20:22

alfredbeebop replied at 2024-02-04 22:54
Here is the picture of the bios main page.

I am trying to update Windows 11 2H2 and keeps failing ...

Is my bios already up to date? Can you please send me if not. Thank yoou.

tuiguang11@azw- · 发表于 2024-02-12 13:52:17

pirulo replied at 2024-02-11 19:17
Sure, find attached a picture.
I have tried the drive in another device and the ssd is working is ...

Your u59 pro can only recognize sata hard drives, but not nvme.
For the hard drive, you need to replace the sata hard drive to get it recognized.