Mini S does not respond to keyboard

Support-03

DJ0206 replied at 2024-09-29 22:35
How did you uninstall the Windows Update if none of the USB ports are working.  I have the same  p ...

Pease try to do the reset the PC.

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot -- Advanced Option ---Uninstall updates--uninstall latest quality update--restart the PC

Valmars

Support-03 replied at 2024-09-29 17:26
Hi there,

Please try to do the reset the PC.

Yes, it works
I didn't know how to do a hard shut down
It was the last windows update who did the trouble
Thank you for your support

Support-03

Valmars replied at 2024-09-30 22:07
Yes, it works
I didn't know how to do a hard shut down
It was the last windows update who did the  ...

It is my pleasure