U59 stuck on boot screen del and f7 don't work

Support-03 · 发表于 2024-12-06 09:30:20

austinbrower replied at 2024-12-06 00:51
Hello I am having this same issue

Hi there,

May I have a picture of the SN on the bottom of the PC ?

rspeed · 发表于 2025-01-03 02:09:14

Edited by rspeed at 2025-01-03 02:27

Hello, I am having the same issue.

Support-03 · 发表于 2025-01-07 18:44:44

rspeed replied at 2025-01-03 02:09
Hello, I am having the same issue.

Hello there,

Please send us a picture of the purchase record and a picture of the SN on the bottom of the PC.
When the error shows up , please press ESC or enter key to see if you can skip this error.
Please press delete key as soon as you restart the PC, so that you can go to BIOS. Then go to boot page, set SSD as the first option.
Please take out the SSD and reset it securely.
Please reinstall the sytem. Here is win 11 pro system file https://url.bee-link.cn/K4ie
Here is the picture tutorial https://mega.nz/file/KjZHyIqB#0E ... 7nKqlV8FZWu78SVGXS4
Here is the Video tutorial https://mega.nz/file/rjw3DLjB#oC ... F7eHDqGsmVghNekhsP4