Ser5 5560 USB 3.X Problem.

tuiguang7

Our pleasure, Wish you a very nice day!

gac

Hello sorry for jumping in but I noticed you say the left hand  front port is giving you trouble I am having the same problem there is power  going to the port as i can connect wireless keyboard and mouse dongle and charge ear phones and things like that but it will not mount most drives the funny thing is it sometimes mounts if I connect old 2.0 hub first so doesn't seem to be the drives stopping it from mounting did you find out the cause on you device are share any thing that would help me sort this problem
many thanks

tuiguang4

gac replied at 2024-06-15 19:20
Hello sorry for jumping in but I noticed you say the left hand  front port is giving you trouble I a ...

HI，there
Please try some solutions here : 
CLR CMOS
First, please unplug the power supply and HDMI cable. 
Secondly, Please hit the "CLR CMOS" button for about 10 seconds.
Please wait until 10 minutes later (THIS IS VERY IMPORTANT),
Then plug the power supply and HDMI cable back in, turn on the PC again, 
once turn on the PC,  you will need more than one minute to wait for the PC to enter the system.
See if it works.  Please try few more times.

Please uncheck the save energy in the device manager---universal serial bus controller--USB hub---properties--power management---uncheck "Allow the computer to turn off the device to save power"