Author: paulcoffee

USBC port

[Copy link]

0

Threads

918

Posts

3645

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
3645
Post time 2023-10-10 09:18:37 | Show all posts
hello, normally ser 5700 supports video outputting via usb c port, pls try to update the driver to see if that could work: https://mega.nz/folder/agkDyYJR#IdBuES-SQi37XHEe37gTuA  if not, pls contact our after-sales email: Support-PC@bee-link.com, have  a nice day!
Reply Support Not support

Use magic Report

5

Threads

2317

Posts

7168

Credits

Super Moderator

Rank: 8Rank: 8

Credits
7168
Post time 2023-10-10 21:48:57 | Show all posts
paulcoffee replied at 2023-10-10 04:40
Like an adapter?? Yes I tried a usbC hub with HDMI on it and I'm not sure why but it kept turning  ...

Hello there,

If you use USB C to USB C , I think it should work.
But if it is USB C to HDMI, it might have compatibility problem.
Reply Support Not support

Use magic Report

1

Threads

14

Posts

65

Credits

Member

Rank: 2

Credits
65
 Author| Post time 2023-10-18 11:47:15 | Show all posts
Well it should work on usbc to hdmi.   I'm not purchasing new monitors just to accomodate a third display that should work in the first place.  BEELINK should take this mini pc back and let me pay the difference on an upgraded unit that's heavily equiped for 3 displays.  
Reply Support Not support

Use magic Report

0

Threads

918

Posts

3645

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
3645
Post time 2023-10-18 17:37:37 | Show all posts
hello, have checked it with the technical staff, the c to hdmi cable should be  working, how about you test it with other monitor to see if that could work, thanks.
Reply Support Not support

Use magic Report

1

Threads

14

Posts

65

Credits

Member

Rank: 2

Credits
65
 Author| Post time 2023-10-21 07:31:56 | Show all posts
tuiguang7 replied at 2023-10-18 17:37
hello, have checked it with the technical staff, the c to hdmi cable should be  working, how about y ...

Yes   I tried 3 different screens.  All undetected.
Reply Support Not support

Use magic Report

0

Threads

918

Posts

3645

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
3645
Post time 2023-10-21 10:47:15 | Show all posts
may I know what is your bios version? and the may I have some details of your monitor , then i could check it with the technical staff again, thanks a lot.
Reply Support Not support

Use magic Report

1

Threads

14

Posts

65

Credits

Member

Rank: 2

Credits
65
 Author| Post time 2023-10-25 00:33:38 | Show all posts
tuiguang7 replied at 2023-10-21 10:47
may I know what is your bios version? and the may I have some details of your monitor , then i could ...


SMBIOS Version 3.2
BIOS mode UEFI
Reply Support Not support

Use magic Report

0

Threads

918

Posts

3645

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
3645
Post time 2023-10-25 10:44:59 | Show all posts
could you pls send us a picture of your bios' main page? this is your monitor version"  SMBIOS Version 3.2" ?
Reply Support Not support

Use magic Report

1

Threads

14

Posts

65

Credits

Member

Rank: 2

Credits
65
 Author| Post time 2023-10-26 04:56:28 | Show all posts
tuiguang7 replied at 2023-10-25 10:44
could you pls send us a picture of your bios' main page? this is your monitor version"  SMBIOS Versi ...

the page when I restart pc and F2 to bios ?
Reply Support Not support

Use magic Report

1

Threads

14

Posts

65

Credits

Member

Rank: 2

Credits
65
 Author| Post time 2023-10-26 07:31:01 | Show all posts
tuiguang7 replied at 2023-10-25 10:44
could you pls send us a picture of your bios' main page? this is your monitor version"  SMBIOS Versi ...

Attached is zipfile of photo of bios screen

bios

bios
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list