U59 and RAM upgrade problem

diego2345

tuiguang11@azw- replied at 2023-10-07 18:26
Sorry, if it is a compatibility issue, there is no way to solve it. It is recommended that you cha ...

The 16GB RAM i bought is already a Crucial RAM.

This ram should be compatible, that's why i open this thread, and U59 boots with new ram without any problem and BIOS is detecting it. The problem is the load of the OS.

I see the BIOS has a lot of options into memory section, is not possible change any of this options to make it work?

Support-03

diego2345 replied at 2023-10-07 19:17
The 16GB RAM i bought is already a Crucial RAM.

This ram should be compatible, that's why i open ...

Hello there,

In theory, you do not need to change anything in the BIOS to make the RAM work.
If you change something in the BIOS, please reset it to the default mode.
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. On Save&Exit page, please click Restore defaults, press enter to confirm, then press F4 to save.

diego2345

Support-03 replied at 2023-10-09 13:45
Hello there,

In theory, you do not need to change anything in the BIOS to make the RAM work.

I didn't change anything in BIOS settings.

Can you recommend me any RAM compatible with U59? i don't want to waste more money buying another ram module incompatible.

Thanks.

Support-03

diego2345 replied at 2023-10-11 21:51
I didn't change anything in BIOS settings.

Can you recommend me any RAM compatible with U59? i d ...

Hello there,

You can buy  Crucial 16GB DDR4 3200 SODIMM  1.2V CL22

diego2345

Support-03 replied at 2023-10-12 12:01
Hello there,

You can buy  Crucial 16GB DDR4 3200 SODIMM  1.2V CL22

I already has the 8gb original ram, can you recommend me an 8gb ram stick compatible to put both?

Thanks

Support-03

diego2345 replied at 2023-10-13 16:12
I already has the 8gb original ram, can you recommend me an 8gb ram stick compatible to put both?  ...

Hi there,

So you can buy 8GB , the same brand, same voltage