Suggestion for RAM problem @Beelink

JoeGasper

a393310872 replied at 2023-07-03 21:08
Turning on the picture sharpening in the AMD graphics card control panel can effectively solve the ...

Thank you for this suggestion. Glad it is working for you. Unfortunately, it has not solved my random hard reboots.

drayman20

a393310872 replied at 2023-07-03 21:08
Turning on the picture sharpening in the AMD graphics card control panel can effectively solve the ...

Is everyone having this issue ?

Did your solution solved the problem?

Support-03

lieber_tiger replied at 2023-07-03 21:17
When will this AMD driver come out?

AMD driver will be released on around July 15th.

dplatten

I am also having random reboots on my GTR7, whether running Windows or Ubuntu 23.04 with kernel 6.4. I have run memtes t from the Linux boot menu and this shows no errors. I think (hope) it is a driver issue and will be fixed soon.

nnombela

dplatten replied at 2023-07-08 18:42
I am also having random reboots on my GTR7, whether running Windows or Ubuntu 23.04 with kernel 6.4. ...

For me the problem on Ubuntu is much worse, is that your case? Linux makes a much aggressive memory management than Windows. For me and others removing one RAM module fixes the problem completely, is that also your case?

For me It is not clear what would an AMD Windows's graphic driver do to fix a memory problem that is either a  temperature , frequency, latency  or a bandwidth memory problem. what I'm waiting is for a BIOS update that would at least let us change some memory parameters  

JohnRickSanchez

I don't think the problem is RAM itself or BIOS. When I was running my GTR7 with basic vga driver I have not had a single reboot. I suspect it might be something to do with the Beta driver from AMD. As beelink support mentioned, there will be a WHQL driver at around 15th July. I myself will run it in basic driver for now

dplatten

I've not tried remaining a RAM module.

GarethRossUK

dplatten replied at 2023-07-10 14:34
I've not tried remaining a RAM module.

removing a module?

nnombela

Disabling c6 sleep seems to solve the problem of random reboots

GpBn

PAY ATTENTION TO THE POWER ADAPTER

Beelink is not warning that the power adapter is 100-140V or 200-240V, we bought it thinking it is bivolt because nobody is informing the voltage.

Anyone using the 200-240V power adapter on 110V will not have enough power to use the GTR7 and it will cause a protection shutdown. Whoever use 100-140V power adapter on 220V will probably break the power adapter.

You are probably thinking that the problem is the GTR7 but it is actually caused by this magnetic plug power adapter that Beelink invented.