U59 Pro Freezing Frequently

RPSouto

tuiguang11@azw- replied at 2023-11-10 23:04
Can you contact our email address? During the warranty period we will apply for a fan for you

Thank you for the help. Will do that.

RPSouto

Hello.
Replaced the fan but the problem still persists. It only works with external fans.

RPSouto

Update: remove de pmw cable and with the fan on max speed the temps are very very good.

Cegepdefi

Has the problem been resolved? I have the same issue.

The model I have is:
- Beelink U59PRO-E
- Bios: 5.19 UEFI 2.7; PI 1.6 JTKT001 x64

it gets stuck in the BIOS or the boot screen. No matter how many times I reinstall the operating system,it always freezes. Impossible to fix.

RPSouto

I'm running Ubuntu and the only solution was uses external fans ou like the other user suggested cut the PMW cable so the fan runs at 5000+ rpm. Next step is to user the 1N4007 to low the voltage for more silence fan rotation

tuiguang11@azw-

RPSouto replied at 2024-02-25 01:30
Update: remove de pmw cable and with the fan on max speed the temps are very very good.

Do you mean that after moving the motherboard cable, the replacement fan is now back to normal?

tuiguang11@azw-

Cegepdefi replied at 2024-02-26 04:39
Has the problem been resolved? I have the same issue.

The model I have is:

**Don't worry, the PC has one-year warranty. Please send us a picture of SN on the bottom of the PC and a picture of the purchase record. Here are some potential solutions：**

**①Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc**

**②Please take out one RAM and leave the other one in it to test if the RAM is defective or not.** You can also use Memtest software to test the RAM.

**③Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.**

**④Please change another power supply.**

**⑤Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost. Go to control panel ---power option---change to High performance--- change plan setting---advanced setting ---processor power management--- change both 100% to 99% , click save.**

⑥Update graphics driver:  Please uninstall the graphic driver in the device manager and install the new one. Here is the driver source :

*[https://www.bee-link.com/cms/support/productlist?id=7](https://www.bee-link.com/cms/support/productlist?id=7)*, click the item model , then you can find the related driver.

RPSouto

tuiguang11@azw- replied at 2024-02-26 17:55
Do you mean that after moving the motherboard cable, the replacement fan is now back to normal?

Just like the author of the post said, if we remove the cable ta controls de spin and let the fan work at full speed everything works like normal. With the replacement FAN was the same as the original: the PC temps increases sometimes and the shutdown.

Like this: https://forum.bee-link.com/forum ... mp;page=1#pid131048

tuiguang11@azw-

RPSouto replied at 2024-02-26 18:31
Just like the author of the post said, if we remove the cable ta controls de spin and let the fan w ...

I'm very sorry for the inconvenience caused to you.
You can contact us at:support-pc@bee-link.com

RPSouto

Update:

Like the author of the thread the solution was use two diodes and remove the controller cable. The temps are very good for now without any external fan.