how to factory reset U59 Pro?

tuiguang11@azw-

SUMO replied at 2023-09-27 16:33
We have a U59 pro and a few mini S devices and we need to reinstall them. Win 11 Reset PC doesn't  ...

Can the machine be boot up?
The system files have been sent to you through DM

inova_it

Hi, I'm in need of the system files to do a factory reset. The pc says: Model: U59, but under the serial number, it says: U59PRO-E-165.... and a bunch of more numbers, so I guess it's the U59 PRO. I can send the SN if needed.