Google Play Video, Netflix and Prime Video Not work

beelink · Post time 2020-04-18 11:04:11

Rabba replied at 2020-04-17 23:16
Any news ?

We tested the latest firmware of GT1 and it can be used normally after installing Netflix. Have you installed the Netflix APP in APPmarket? You can try to clear all the APP cache in the settings, and then reopen the software to see if it works

rmpsilva · Post time 2020-04-19 08:12:38

I have the same problem, it's been like this for 3 days
NETFLIX: UI-800-3 (307006) - according to netflix web site is an hardware problem

@beelink, yes, i try to clear all the APP cache in the settings, and then reopen the software..Netflix installed from da appmarket... not working !
Solution?

jwalzak · Post time 2020-04-19 08:32:16

The problem stlil exists, even after I have rebuild my entire TV BOX from factory Settings

Gian071 · Post time 2020-04-19 18:41:44

Same Problem!! I have unistall all the apps and reinstall all (including the update of the google play store and all about google!!). But the problem it's alive!!!

Gian071 · Post time 2020-04-21 02:01:08

I really sorry to say but My GT1 Ultimate it's Unusable!!
I cant view a film buyed in "Play Video", I can't see and use Netflix, I can't see PrimeVideo !!!
I'm sorry but, if nothing change, this is the worst purchase i made recently !!
after almost a week I had no support from the assistance !!
Nobody applied to solve my problem which, as far as I can see, I am not the only one to have !!
Is it possible that you market a product without any assistance?
Yet on paper it had to be an excellent product!
if you are working on it at least say it and don't leave your customers without any answer !!!!!!

jmendoza · Post time 2020-05-11 02:49:08

So many days waiting for a official response.
Well. I will never ever buy again a bee-link product.
My next purchase will be a Xiaomi TV box. just waiting Covid-19 emergency status to end.

beelink · Post time 2020-05-11 14:15:39

Sorry for the bad experience for the users. In view of the fact that we are currently unable to fix this problem, we will make some compensation for users who have purchased GT1-A and GT1 mini-A and cannot return the product.
Please check the link for details:
http://bee-link.com/forum.php?mo ... &extra=page%3D1