GT1 Ultimate - Actually only 2GB of RAM?

Inspex

Hopefully someone from Beelink can help with this situation. I can't be the only person this has happened to.

Honusnap

Scammed... ask for refund and even more.

Inspex

I will be disputing the charge with my credit card if they do not make it right. No worries.

Honusnap

On Gearbest just make a video showing the box and the result on screen ... they are cool most of the time.

sebaka

Hello,

YOU ARE NOT ALONE ! =)

I have the same issue... Bought a GT1 ultimate from gearbest about a month ago, and I just noticed that it has only ~1.8 GB RAM ! I tested a few different hardware info apps, all gave me the same result, as you can see in the following CPU-Z screenshot :



So far I have not found a way to tell if it is DDR3 or DDR4, so I can't tell if this is also scam.

(My GT1 has clearly the ultimate sticker on top, and on the box they specify that it contains 3GB DDR4 RAM - same as the picture sent by Inspex)

So Bee-link, what is this ? :@

sebaka

I tried everything, in one app it specifically stated that the RAM module was 2 GB... So actually I believe Bee-link just put a nice "ultimate" sticker on their unsold 32 GB boxes with 2 GB RAM and branded them as ultimate 3 GB with a 20 bucks higher price tag while hoping that no one would notice. NOT WITH ME, BEE-LINK, NOT WITH ME !

I'm gonna contact gearbest for refund / exchange / you name it

Max72

Wait all!
I had the very same problem and the reason was due to WRONG FIRMWARE VERSION!

I've contacted the beelink's support and they send me a link with the right version.
After installing it Android can finally see 3GB!

Good luck!

Honusnap

Lol, do not mess with firmware that are not for the Ultimate.. :D

Inspex

The firmware that GearBest sent me a link to has fixed the issue. But, now I'm curious if I open the unit, is it going to actually contain 3GB or is this just a software hack to display it?

Honusnap

Just do it and enlight us .. :D