About Solution of User Feedback on GTR6, GTR7 7840HS and GTR7 7940HS Mini PC

soaoga

Support-03 replied at 2023-09-20 19:01
Hello Soaoga,

Ok, you send them back for changing the motherboards and the capacitances.

Support-03,
Além do GTR 7940HS que pretendo lhe enviar para troca da placa mãe e capacitores. Eu tenho o pc Belink EQ12Pro Intel 305N, este também fica congelando, resetando. Para esse modelo qual seria o problema?

avl1

Support-03 replied at 2023-09-19 14:47
Hello there,
Please check your PM.

Спасибо.

Support-03

avl1 replied at 2023-09-22 19:57
Спасибо.

Это мое удовольствие

Support-03

soaoga replied at 2023-09-21 10:22
Support-03,
Além do GTR 7940HS que pretendo lhe enviar para troca da placa mãe e capacitores. Eu ...

Hello Soaoga,

Not quite sure about EQ12 pro , but from your description, I think the problem might be the RAM or the system or the driver.
So, please update your drivers, clean the contacts of the RAM, and if possible , please reset the PC.

mark_

Mark62 replied at 2023-07-28 23:22
One with more amps, the one supplied is borderline

Mark

EU one has 120W

ess

Support-03 replied at 2023-09-19 14:45
Hello there,

Besides the small board, you also need to replace several capacitances.

Hi,

Any chance Beelink will supply the details of the hardware changes? It might be cheaper to send to a local repair shop than to send the PC overseas.

goatl0rd

Hi everybody,

I have bought a SER 7 MAX with 1TB nvme inside. (Crucial P3)

I have purchased two Crucial P5s with 2TB capacity for the second slot that the device has.

After installing the new disks I use CrystalDiskMark 8 to check performance, and the results are good at first, 5GB writing speed.

After a few days or a week, both disks no longer have adequate performance, with writing speeds that do not exceed 300MBs.

I have Windows 11 Pro that came pre-installed.

With the internal disk of the same brand but model P3 it has not happened.

This is a hardware issue, not both Crucial Nvme problem.

Any Idea?

Thanks in advance

Support-03

goatl0rd replied at 2023-10-28 19:31
Hi everybody,

I have bought a SER 7 MAX with 1TB nvme inside. (Crucial P3)

Hello there,

Here are a few suggestions to troubleshoot the issue:

1.Check for firmware updates: Visit the Crucial website and check if there are any firmware updates available for your Crucial P5 SSDs. Sometimes, firmware updates can improve performance and address potential issues.

2.Verify the SSD health: Use a reliable SSD health monitoring tool, such as CrystalDiskInfo, to check the health status of your Crucial P5 SSDs. This will help determine if there are any underlying issues with the drives.

3.Adjust power management settings: Sometimes, power management settings can affect the performance of SSDs. Go to the Power Options in the Windows Control Panel and ensure that the power plan is set to “High Performance” to provide maximum performance for the SSDs.

4.Check for driver updates: Make sure you have the latest NVMe SSD drivers installed. Check the Crucial website or the manufacturer of your SER 7 MAX (if they provide specific drivers) for any driver updates that might address performance issues.

arkantos

Hi Bee-Link
I am customer of GTR7 7880HS
My Mother Board driver version is: GTRP01_P5C6V12 (05/06/2023).
Just signed in the Bee-link forum and saw this thread talking about V21 BIOS file.
Just need the files.
Thanks

PS: Why can't you just put the download link available?

PS2: I am having the same problem related here about reebot/crash. I have bought the GTR7 7840HS on 13 Jun. When i received the product it happened all the time. Nowadays, after almost 5 months, it is less worse, but still happens sometimes (at simple tasks with no overclocking/overheating). Not happy with Bee-link, but using it
since the investment was not little.

PS3: I am from Brazil too

YOU COULD JUST PUT THE LATEST/BEST MOBO DRIVER FOR DOWNLOAD AVAIABLE FOR ALL, please?

Support-03

arkantos replied at 2023-11-08 05:15
Hi Bee-Link
I am customer of GTR7 7880HS
My Mother Board driver version is: GTRP01_P5C6V12 (05/06/2 ...

Please check your private message.