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hi, Glad to help, Sorry for any inconvenience when using.
①Check the connections:
Make sure that your SSD is properly connected. If you add 2.5’SSD, check both the data cable and power cable to ensure that they are securely plugged in. You may also want to try a different cable to see if that resolves the issue.
②Try a different port: If your SSD is connected via a SATA port, you may want to try a different port to see if that resolves the issue.
③Test the SSD on another computer: If possible, try connecting the SSD to another computer to see if it is recognized.
④Test the SSD with diagnostic software: Use a diagnostic software tool to check the health of the SSD,such as DiskGenius.
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