12Next
Return to list New
View: 3489|Reply: 14

U59 pro does not boot after reboot

[Copy link]

1

Threads

2

Posts

19

Credits

Newbie

Rank: 1

Credits
19
Post time 2023-12-10 15:20:44 | Show all posts |Read mode
Hi, I have the following issue with my u59 pro:
It does not boot after reboot or after power failure.
Power button light turns on, fan start to work louder than usual, but beelink is stuck and does not boot even to bios screen.

I tried to detach all usb devices nothing helps.
The only unreliable solution i found is to unplug power and wait for some time (20-30 minutes), and then if you are happy enough it may boot normally. But it does not work every time. And sometimes you need a lot of such cycles to get u59 pro booting.
I tried to clear cmos using reset button - no help.
When u59 pro boots normally fan behaves this way: maximum sound for few seconds after power on and then it becomes quire
When u59 pro fails to boot fan bahaves differently: maximum sound all the time after power on.
Any solution to this problem?
Reply

Use magic Report

0

Threads

744

Posts

2376

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2376
Post time 2023-12-11 18:01:55 | Show all posts
Can you contact our email address?support-pc@bee-link.com Provide your purchase record and the SN code of the machine, and we will provide you with a solution. If it does not work, we will replace it with a new machine.
Reply Support Not support

Use magic Report

1

Threads

2

Posts

19

Credits

Newbie

Rank: 1

Credits
19
 Author| Post time 2023-12-17 14:25:53 | Show all posts
tuiguang11@azw- replied at 2023-12-11 18:01
Can you contact our email address? Provide your purchase record and the SN code of the machine, and  ...

Thanks, I sent email to you
Reply Support Not support

Use magic Report

0

Threads

2

Posts

94

Credits

Member

Rank: 2

Credits
94
Post time 2024-04-17 19:41:16 | Show all posts
tuiguang11@azw- replied at 2023-12-11 18:01
Can you contact our email address? Provide your purchase record and the SN code of the machine, and  ...

Unfortunately, I also have the power on issue.
I just sent an e-mail to support-pc@bee-link.com
I hope we'll find a solution
Reply Support Not support

Use magic Report

0

Threads

744

Posts

2376

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2376
Post time 2024-04-19 18:14:26 | Show all posts
Denys replied at 2024-04-17 19:41
Unfortunately, I also have the power on issue.
I just sent an e-mail to  
I hope we'll find a solu ...

okey, we will provide you with a solution
Reply Support Not support

Use magic Report

0

Threads

1

Posts

16

Credits

Newbie

Rank: 1

Credits
16
Post time 2024-05-02 22:36:23 | Show all posts
Im having the same problem here...Email sent! Lets pray
Reply Support Not support

Use magic Report

0

Threads

744

Posts

2376

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2376
Post time 2024-05-07 16:29:34 | Show all posts
famc206 replied at 2024-05-02 22:36
Im having the same problem here...Email sent! Lets pray

We will reply to your email
wish you have a nice day
Reply Support Not support

Use magic Report

0

Threads

1

Posts

6

Credits

Newbie

Rank: 1

Credits
6
Post time 2024-07-02 23:58:46 | Show all posts
I'm having the same issue here and will be sending email as soon as I can get the required info.
Reply Support Not support

Use magic Report

0

Threads

744

Posts

2376

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2376
Post time 2024-07-03 17:49:11 | Show all posts
MikesPatsy replied at 2024-07-02 23:58
I'm having the same issue here and will be sending email as soon as I can get the required info.

Okey, we will reply you within 12 hours
Reply Support Not support

Use magic Report

0

Threads

1

Posts

12

Credits

Newbie

Rank: 1

Credits
12
Post time 2024-07-17 20:01:43 | Show all posts
Why not post here your solution to the problem? That way all who have the same  problem can benefit from it. I found I had to remove a USB device after failing to start. Maybe one too many hooked up?
Reply Support Not support

Use magic Report

12Next
Return to list New
You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list