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SER6 MAX new version specific driver needed

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Post time 2023-09-15 20:26:09 | Show all posts |Read mode
Hi
   Yesterday received the above mentioned product SER6 max (new version). Even though it came with windows 11 pro ready to go, as a thumb of good rule I always reinstall windows.
   Problem is that after a successful installation can t figure out how to find drivers for a specific part <<PCI Data-Acquition and Signal Processing Controller>>.
I have attached 2 pics showing the issue and the hardware id of that component.
Also I ve already tried your driver package in your site of 2022 (SER6&6pro_Driver_win11_ v1.1_X64).
ser6max devices.jpg

ser6max devices2.jpg

  I d like some help with that.

Thank you in advance.

PS By the way is there a new firmware for the specific model?
      Does it share the same drivers as the SER6 Pro since they seem to have identical h/w specs?



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Post time 2023-09-15 20:45:03 | Show all posts
AMD drivers
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 Author| Post time 2023-09-15 20:56:07 | Show all posts

I already found drivers for multimedia controller and the other Unknown device (something like PPT).
I only need the Data Acquisition and SPC.

Could you be more specific with just AMD drivers. Yes probably it has something to do with drivers in general. Point is what? Can you point to a specific one?
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 Author| Post time 2023-09-15 22:04:47 | Show all posts
According to the following links
https://community.amd.com/t5/dri ... /m-p/628760#M179652

https://github.com/amd/RyzenAI-cloud-to-client-demo/issues/5

The missing driver is for the AMD IPU Device.
The manufacturer of the mini pc needs to update the bios and enable that ai for the cpu in order for the unknown driver to stop showing under Unknown devices.
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 Author| Post time 2023-09-15 22:06:44 | Show all posts

Also, according to below links
https://github.com/amd/RyzenAI-cloud-to-client-demo/issues/5
https://community.amd.com/t5/dri ... /m-p/628760#M179652
it seems that The missing driver is for the AMD IPU Device and the manufacturer of the mini pc, needs to enable that feature of the cpu from bios side.
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 Author| Post time 2023-09-15 22:43:33 | Show all posts
Probably found it.

From the link
https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-7-processors-radeon-graphics/amd-ryzen-7-7735hs
select the Auto Detect and Install for the appropriate OS (here Win11 Pro x64)
Let it run and let it update Beelink's outdated drivers.

Save some frustration from yourselves and upload newer drivers instead of those from the support page.

Even though  I now have no unknown devices (still have to see if the ryzen AI works by running a demo or something) by enabling on device manager show hidden devices I have the following question marks (see screenshot attached) on usb4 ports.
ser6max devices3.jpg
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Post time 2023-09-16 00:55:37 | Show all posts
Search on AMD site for laptop chipset driver and install it.
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Post time 2023-09-16 01:12:09 | Show all posts
Edited by Trac at 2023-09-16 01:13

the lastest AMD Drivers are 23.9.1 you can define your model when offered to get the correct drivers

Full install should solve your problem
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Post time 2023-09-16 02:17:13 | Show all posts
SER5 5600H 32/500 - MX Linux
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Post time 2023-09-16 02:19:42 | Show all posts
Whenever you are missing a driver, just copy/paste the PCI\VEN line completely in the search of windows update catalog
SER5 5600H 32/500 - MX Linux
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