GTR 7 pro 7940hs my pc reboots .new upgrade RAM 96GB and SSD i fix the issue

klm · 发表于 2023-07-25 20:36:52

Edited by klm at 2023-08-23 22:38

After upgrade RAM 96GB Kit and SSD i fix the issue.

Support-03 · 发表于 2023-07-28 17:27:45

GarethRossUK replied at 2023-07-28 05:15
Please release a list of bios changes so we know if we even want to update from the origonal bios ...

VERSION 13： 1. Optimize system fan temperature sensing.
2. Adjust the BIOS default video memory to 4GB.
3. SR IOV is enabled by default.
4. Optimize the rear USB4 display.
5. Optimize the problems of crashes and freezes in the game.

VERSION 21: 1. Optimize boot time
2, BIOS adds Balance Mode and Performance mode options, the default Performance mode. (Balance Mode is 54W, Performance mode 65W) In the BIOS, go to Advanced--OEM Features Management-PowerLimit Setting
3. BIOS adds NVME RAID 0/1 function option. In the BIOS, go to Advanced--OEM Features Management-Nvme Raid Support in the BIOS position
Note: If you create a new RAID mode, you need to delete all the space and data on the current hard disk. Please back up the data carefully.

GarethRossUK · 发表于 2023-07-25 23:57:02

Support-03 replied at 2023-07-25 21:08
Hello there,

Please take out one of the RAM, it will be better.

Did AMD say this will solve it or is it an assumption, is it only you hope it will fix it?

Solutions are not built on hope but action, rebellions are built on hope but this is a pc that costs money with Ratchet and Clank releasing tomorrow we need every bit of power.

soaoga · 发表于 2023-08-13 00:27:03

GarethRossUK replied at 2023-08-12 23:44
It shouldn't be compatability because issue isn't for everyone.

GarethRossUK,

Ótima observação a sua! Perfeito!

Penso o mesmo. Para mim erro na montagem!
Eu enviando o meu pc de volta a Beelink!

Eu tenho que reconhecer e dizer que a Beelink está oferecendo a devolução do pc e substituição ou valor de volta. Sei que isso é obrigação, mas a Beelink vem agindo de forma como uma empresa decente deveria agir.

Por isso, eu dou créditos para Beelink!

Grato,

soaoga

jackdaw · 发表于 2023-08-12 20:05:39

No, on Crucial's own website (the UK one.) Try putting this in Google:
Crucial 16GB DDR5-4800 SODIMM | CT16G48C40S5
It should be one of the first results. The scroll down to the reviews on Crucial's product page.
The 5600 version does not have any reviews but it may have the same incompatibilty issues.

Mr_Brolin · 发表于 2023-07-28 16:52:30

I totally agree and for very selfish reasons.....

Right now my 7940HS on stock BIOS has had zero reboots and is currently on Day 8 uptime. The only things that are not stock are that I added a 2TB SSD (SK Hynix P41), cloned the stock Crucial SSD (leaving it in place, not moving it from Slot #0) and made the only change in the BIOS making the p41, second SSD, in Slot#1 the boot drive.

Windows updates as normal, been running the usual Office etc, installed and running a Linux VM running NextCloud accessed over a Zerotier network connection as a lab test, nothing particularly strange, no tweaks, no playing with regustry settings etc.

No significant errors showing in Event Viewer

Swapping to a new BIOS without adequate or even minimal documentation would be...... probably sub-optimal....

Famaku · 发表于 2023-07-28 16:17:54

GarethRossUK replied at 2023-07-28 05:15
Please release a list of bios changes so we know if we even want to update from the origonal bios ...

This. BIOS versions need to be documented and available for download. This is an area where Beelink should align with industry standards as used by all big brands.

GarethRossUK · 发表于 2023-07-28 05:15:30

Support-03 replied at 2023-07-27 20:19
Hello there,

Please contact support-pc to get V21 version BIOS if you are in need.

Please release a list of bios changes so we know if we even want to update from the origonal bios please..

GarethRossUK · 发表于 2023-07-26 18:57:41

Support-03 replied at 2023-07-26 18:22
Hello there,

We are still testing the new driver.

the new driver might not have changed anything for graphics.

Support-03 · 发表于 2023-07-25 21:08:35

Hello there,

Please take out one of the RAM, it will be better.
We are still waiting for the new AMD driver to solve the problem.

717009629 · 发表于 2023-07-26 16:21:19

Support-03 replied at 2023-07-25 21:08
Hello there,

Please take out one of the RAM, it will be better.

I have install the new driver, but still reboot!

JohnRickSanchez · 发表于 2023-07-26 16:43:21

717009629 replied at 2023-07-26 16:21
I have install the new driver, but still reboot!

Try going to BIOS,

Go to ACPI Settings
Change "Enable ACPI Auto Configuration" to "Disabled"
Under new menu below it change
"ACPI Sleep State" to "Suspend Disabled"

Let me know if that helps. I personally haven't had issues since I did that.

Kind regards

717009629 · 发表于 2023-07-26 17:18:06

JohnRickSanchez replied at 2023-07-26 16:43
Try going to BIOS,

Go to ACPI Settings

The default settings are like this.

GarethRossUK · 发表于 2023-07-26 17:49:10

717009629 replied at 2023-07-26 16:21
I have install the new driver, but still reboot!

AMD released it's drivers? are you sure this is the new AMD 780m graphics drivers.

717009629 · 发表于 2023-07-26 17:53:13

GarethRossUK replied at 2023-07-26 17:49
AMD released it's drivers? are you sure this is the new AMD 780m graphics drivers.

Yes ,I downloaded it from the official website of AMD.

Support-03 · 发表于 2023-07-26 18:22:42

717009629 replied at 2023-07-26 16:21
I have install the new driver, but still reboot!

Hello there,

We are still testing the new driver.