SER5 5800H: “failed to load firmware” on Ubuntu

isilva · 发表于 2023-06-19 18:06:45

Edited by isilva at 2023-06-19 18:11

I've installed Linux Ubuntu from the official Beelink ISO file (20.04) and it doesn't boot.
I get a message that says "error sdma_v4.0: Failed to load firmware "amdgpu/green_sardine_sdma.bin" (see attached image).

I can load the OS by choosing recovery mode. After restarting, the OS loads, but if I shut down the PC, it repeats the same error the next boot.

Installing Ubuntu from the official Canonical repository (22.04) is even worse, as it loads the installer only in safe mode.

Support-03 · 发表于 2023-06-19 21:22:34

Hello there,

Please disable secure boot in the bios.

isilva · 发表于 2023-06-22 08:49:45

It doesn’t solve my problem.

I’ve already disable it in BIOS by following this steps:

1. Choose the “security” tab
2. Inside the panel, choose “secure boot”
3. in this panel, put secure boot option on ‘disabled” state.

Are these the correct steps? Do I need to config something else?

lukoktonos · 发表于 2024-04-21 04:53:04

I am seeing this same issue with my SER5 5800H and have also confirmed that "secure boot" is disabled.

Any updates to the OPs question above?

tuiguang6 · 发表于 2024-04-22 17:39:04

Hello there,
you can try to restore BIOS defaults