Low 3DMark score of 950 (TimeSpy) on Ryzen7 5800H

Antchan · Post time 2023-04-04 11:15:41

Edited by Antchan at 2023-04-05 09:23

Hi there, I have been unable to run simple 3D games smoothly even at low graphics setting at 1080p resolution. Fps usually hover around 40.

I have noticed that the Vega integrated graphic always get throttled due to power limitation (as reported by HWinfo at 35W max), and the graphics clock usually runs at 1.5GHz instead of the 2GHz max on heavy 3D workloads.

I ran 3DMark-TimeSpy and I got a score of 950 with gfx clock running below 1GHz. The result is too low for Ryzen7 5800H.

Please advise on how to improve graphic performance.

I bought this about 10 days ago from Amazon so I can still return it for a full refund if not resolved.

Thanks

fxnoob · Post time 2023-04-04 12:13:19

Do you have 45W setting in BIOS? I think CPU is limited by bios on 35W, this is how it acts. I had this CPU on a different mini PC from another company and didn't have any problems with it, I can't say for sure how is Beelink machine. But removing power limit from bios should resolve.

Support-03 · Post time 2023-04-04 17:49:56

Hello,
Could you pls send a picture of SN at the bottom of the machine and your bios version in bios main page?

Antchan · Post time 2023-04-04 21:07:54

Edited by Antchan at 2023-04-05 10:30

BIOS version: 5800H501
Serial number: SN:D58003EF00397

I suppose my issue is similar to the other thread "SER6 Pro 7735HS iGPU performance throttle" perhaps a BIOS with higher power for the iGPU (maxed out at 35W hence low game performance) and APU (45W TDP) is needed? Thanks

Antchan · Post time 2023-04-05 22:45:50

Hi Support-03, do you have an update on this issue? I have also contacted support via email for this same issue.

Thanks!!

Antchan · Post time 2023-04-05 23:43:48

fxnoob replied at 2023-04-04 12:13
Do you have 45W setting in BIOS? I think CPU is limited by bios on 35W, this is how it acts. I had t ...

thanks for the suggestion. Do you know where in the BIOS I can try adjusting the TDP for the iGPU?

fxnoob · Post time 2023-04-05 23:58:05

Antchan replied at 2023-04-05 23:43
thanks for the suggestion. Do you know where in the BIOS I can try adjusting the TDP for the iGPU ...

Must be unlocked, if is hidden you need a new version of Bios, Support will send you the new version soon.

Antchan · Post time 2023-04-06 01:57:39

Edited by Antchan at 2023-04-06 10:07

fxnoob replied at 2023-04-05 23:58
Must be unlocked, if is hidden you need a new version of Bios, Support will send you the new versi ...

I found the settings for APU sPPT, Sustained PPT, Fast PPT and Slow PPT under CBS->NBIO->SMU->SmartShift. They are set to 54W, 35W, 35W, 35W, respectively. Do you know if these have any impact on the max power draw of the iGPU? Thanks again :)

fxnoob · Post time 2023-04-06 12:43:46

Antchan replied at 2023-04-06 01:57
I found the settings for APU sPPT, Sustained PPT, Fast PPT and Slow PPT under CBS->NBIO->SMU->Smart ...

Just put to 54W and see if there is a difference. From what I know, Vega 8 draws only 15W up to 25W, compared to 680M which eats around 45W. You will be fine.

Antchan · Post time 2023-04-06 21:15:41

@fxnob, unfortunately this does not make a difference. The max power draw still maxed out at 35W from the iGPU (as reported by the HWinfo). HWinfo did report the change of the PPTs so the new values did take effect. Thanks!!