SER6 PRO 7735HS can't recognize usb device

megapwr · 发表于 2023-03-08 13:22:29

My SER6 pro does not recognize certain deives. Please let me know how to solve this.
기타장치 = other device , 컨트롤러 = controller
ser6 pro usb error.png

Support-03 · 发表于 2023-03-08 17:35:23

Hello,
Pls try to update the driver https://beelink.oss-cn-hongkong. ... n11_%20v1.1_X64.zip
This is the tutorial https://mega.nz/file/mvAS1bQK#xX ... LDUFcxN5WUi6OrYy2js

megapwr · 发表于 2023-03-09 10:24:57

Support-03 replied at 2023-03-08 17:35
Hello,
Pls try to update the driver https://beelink.oss-cn-hongkong.aliyuncs.com/MINI%20PC/SER/Drive ...

Thank you, but it does not help. I've already tried it.

Support-03 · 发表于 2023-03-09 18:02:54

Hello,
Pls try to go to the AMD to load the driver for that.

Charlie · 发表于 2023-03-09 21:31:37

If new drivers don't work it's a sign that the motherboard is starting to die. Try to see if your USB device detects in the BIOS or try them on different ports and see if it works. IF they don't then the motherboard is going on you which appears to be a common problem with the AZW versions of these motherboards.