GTR6 Fan Noise Problem

taimurian

I've recently purchased GTR6 and I'm so satisfied with this purchase except for the sound of the fan which is so loud and works all the time even when no apps open at all. Is there a fix to this problem? I've attached the Serial Number of my GTR6 pc.

Simon69

Yeah they need to be transparent with these issues.
Great systems but support isn't great.
I don't accept the lame response they gave you.

ilkeratag

Support-03 replied at 2023-01-04 17:23
Helllo there,
Sorry for your trouble.
Pls contact us by ,Then I can send you the bios version to sol ...

my gtr6 fan doesn't cool enough, it's very quiet 25 minutes later, gtr 6 starts to hang, I turn it off and wait for it to cool down and it gets better but when it gets hot it repeats

Simon69

As I mentioned, I think the truth is, due to the system size and need to cool the components, I suspect the noise from the fans is something we just need to live with. I wear headphones, so it's not really an issue and I'm used to this kind of sound anyway, having run systems for many years.

I don't know though, as we've had no real input from Beelink here.

I agree with you - "horrible policy" ...

Support-03

Chaperone2275 replied at 2023-01-11 22:43
Beelink should upload this to their website so people don't have to constantly ask you for it!

Hello.
We don't  share it in website is because someone may use it inproperly,that will hurt the machine and  become a brick.
There are many bios versions.

Chaperone2275

Can Beelink support add this BIOS update to the downloads page?  Having the same problem with the fan coming on for 10 seconds every 15 seconds even though the CPU shows 22C and there is no load on the CPU.  No reason for the fan to be running so much!

Support-03

Helllo there,
Sorry for your trouble.
Pls contact us by support-pc@bee-link.com,Then I can send you the bios version to solve your problem.

taimurian

Support-03 replied at 2023-01-04 17:23
Helllo there,
Sorry for your trouble.
Pls contact us by ,Then I can send you the bios version to sol ...

I've already sent an email to Support-PC@bee-link.com. Please follow up and help me get this issue sorted.

Support-03

Hello,
We will reply your message as we see it.

PhilipG

If there's a link, it would be great if you could share here. :)  I'm in the same boat as taimurian! :(

Simon69

I think all units are the same.
The fan appears to be continual, probably due to the system size and insufficient passive cooling.
???

AleksandrSan

I would also be happy to get a solution to this problem.

Chaperone2275

Support-03 replied at 2023-01-04 17:23
Helllo there,
Sorry for your trouble.
Pls contact us by ,Then I can send you the bios version to sol ...

Beelink should upload this to their website so people don't have to constantly ask you for it!

mdaniel

I need the updated BIOS too, my fan noise is driven me crazy. Where I can download the file? All pages on the beelink site related with supoort are return 403 error.