U59 audio only through HDMI ?

BobK · 发表于 2022-11-16 06:16:26

My U59 does not output through the front headphone jack.

My HDMI monitor with built in speakers has sound though.

I have been through I have tried setting,devices,drivers , etc. Any suggestions?

I do need my headphones .

Support-03 · 发表于 2022-11-16 17:25:51

Hello,
Could you send us a picture of SN at the bottom of the machine?
If there are yellow mark in your device manager?
Could you try to change another headphone to try?

wongmb · 发表于 2022-11-26 21:52:59

I have the exact same issue and so far was told to reload the driver.
But the problem is the Realtek audio driver does NOT even show up under device manager, and "scan for new hardware" does not detect it either. So its not like I can fix the driver when the Beelink does not even see it in the first place.
I did remember it worked when I first plug it in. But after a bunch of auto update after activating the machine, then that audio driver simply disappear and gone forever.
The only audio driver that works right now is the one for the Dell monitor with built in speakers.

I have assembled my own systems from parts and install Windows on countless PC. So definitely not a rookie !

marco-ci · 发表于 2022-12-20 23:16:23

Edited by marco-ci at 2022-12-21 00:25

Same issue here, audio is ok through HDMI but nothing comes out of the headphone jack (it was working. fine a few days ago).
The audio driver is not listed under the device manager as well

haupport · 发表于 2022-12-30 21:08:56

marco-ci replied at 2022-12-20 23:16
Same issue here, audio is ok through HDMI but nothing comes out of the headphone jack (it was workin ...

same problem. audio only hdmi output.

Unakuna · 发表于 2023-01-06 07:33:52

Same issue. Mine is - USB ( heaphone icon) is the only one showing on Device manager and the Realtek Audio is missing to choose in any on the control setting. I need to enable my Dell monitor speakers enabled thru HDMI. Happened a few days after I got the equipment

shermanalex · 发表于 2023-01-17 18:00:46

Yes I'm having the exact same issue too

Cleariati · 发表于 2023-01-17 23:20:47

It's not just the U59 having this issue, it seems to be all of the computers recently released by Beelink. The only response from this company is to offer an incorrect driver for a chip version not even present in these machines. They have taken some garbage shortcuts and are knowingly selling defective computers.

rfindley · 发表于 2023-01-26 09:03:30

For whatever it's worth, my headphone audio worked fine until Windows Update broke it. I reinstalled the original software (support emailed me a link after sending a photo of the model/serial sticker) and it worked again. I'm blocking updates now.

Cleariati · 发表于 2023-01-26 09:57:26

rfindley replied at 2023-01-26 09:03
For whatever it's worth, my headphone audio worked fine until Windows Update broke it. I reinstalle ...

Headphone audio works fine even with the Windows HD Audio Driver.