U59 Display Driver not recognized

Pygma · 发表于 2022-09-13 12:18:44

Hello. I have Beelink U59, the model number is U59V1-E-8256SD0W64PRO, the processor is Intel Celeron N5095 Jasper Lake. I tried to install Windows 10 Enterprise 64-bit into it. I'm using the driver pack U59_Drivers_WIN10_X64_V0.1_20210713 to install all the drivers. All went well except the Display Adapter in Windows Device Manager is detected as Microsoft Basic Display Adapter. The hardware ID of my display adapter is PCI\VEN_8086&DEV_4E55&SUBSYS_800F1E50&REV_01. If I'm not mistaken, the display adapter is Intel UHD Graphic Adapter, the part of the processor Celeron N5095. But when I tried to find the Intel UHD Display driver for it using the hardware ID, U59 didn't recognize it as a compatible match for my display adapter and insisted that the Microsoft Basic Display Adapter is the proper driver. Anyone had issue with U59 display adapter driver like this? Can anyone point me to the correct driver? Thanks in advance :)

Support-03 · 发表于 2022-09-16 20:50:14

Hello ,

could you please send us a picture of the display driver in the device manager ?

Pygma · 发表于 2022-09-17 22:45:59

Edited by Pygma at 2022-09-18 09:06

Support-03 replied at 2022-09-16 20:50
Hello ,

could you please send us a picture of the display driver in the device manager ?

Here I attached the picture of the display driver in device manager, it's currently detected as Microsoft Basic Display Adapter, I also attach the picture of the hardware ID which should be identified as Intel UHD Graphics Adapter but every Intel driver I tried to install (from Intel website and from Beelink drivers zip) resulted in error message "The folder item you specified doesn't contain a compatable driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for x64-based systems."

Anyone can point me to which display driver I can install for this display adapter?

WaffleTM · 发表于 2022-09-19 04:10:47

its reccommended in general just to install the graphics driver from the official intel website

Pygma · 发表于 2022-09-19 22:59:53

WaffleTM replied at 2022-09-19 04:10
its reccommended in general just to install the graphics driver from the official intel website

I have tried to install the driver I downloaded directly from Intel website, the Intel® Graphics – Windows* DCH Drivers 31.0.101.3413/31.0.101.2111 for 6th-12th Gen Intel® Core™ Processor Graphics, and related Intel Atom®, Pentium®, and Celeron® processors.

My processor is Celeron N5095 so it's 11th Gen Processor so I think this is the correct drive, nevertheless, the installation still fails with the same error: doesn't contain a compatable driver for your device. Nobody else encountered this display driver install problem but me?

Pygma · 发表于 2022-09-23 18:47:41

I think I might have found the solution for this problem. This problem might have something to do with the Windows 10 edition that I'm using. I was using Windows 10 Enterprise LTSB x64 Edition. I have been using this edition on multiple computers and never had any problem with driver installation except on this Beelink U59 machine. I then tried to install Windows 10 Professional x64 Edition on it and it quickly recognizes and installs the Intel UHD Graphics driver, so I guess this problem was related to the Windows edition. Now I'm using Windows 10 Pro on this U59 machine and everything goes fine, so with this solution I would like to suggest that maybe some problems are related to the Windows edition that's being used and the only solution is to change the installed Windows to other edition and the problem's solved.