App keeps freezing

ping7th · Post time 2019-10-12 00:57:25

When attempting to open most apps the device freezes for 1-2 minutes before automatically shutting down and re-starting. The home screen constantly freezes as well before also shutting down and re-starting.

How I can do it?

ping7th · Post time 2019-10-12 23:57:10

beelink replied at 2019-10-12 16:07
You can try to upgrade the firmware via OTA and check if this problem still exists after the upgrade ...

What's the firmware via OTA ? Can you give me the linkฺ?

beelink · Post time 2019-10-12 16:07:51

You can try to upgrade the firmware via OTA and check if this problem still exists after the upgrade.

kevlar · Post time 2019-10-12 23:22:50

I purchased the GT KING from Amazon less than a month ago.

I am having a similar problem. It seems to happen more often when using the SOplayer APP.
If freezes and the sound studders then reboots. this issue is happening intermittently however more and more often.

H E L P!

TraxtarXKR · Post time 2019-10-15 03:16:48

OTA update is in the system settings... google search has many directions. There's also a link for manual update at the top of the forum.

Barkins · Post time 2020-08-19 05:50:20

Hello,
I had the same problems, I think the problem is the air mouse. I'm using a different air mouse, I had no problems.

beelink · Post time 2020-08-19 09:02:41

Barkins replied at 2020-08-19 05:50
Hello,
I had the same problems, I think the problem is the air mouse. I'm using a different air mous ...

Can you describe your problem in detail? And whether it is caused by some factors

Barkins · Post time 2020-08-19 21:55:21

beelink replied at 2020-08-19 09:02
Can you describe your problem in detail? And whether it is caused by some factors

My problems were as follows: it was freezing and turning off and on again. Freezing was very common in games. It turned on and off again occasionally when I first turned on the TV box. I also use a cooling fan connected to a different device. I started using my old air mouse two days ago and have never experienced these problems.

beelink · Post time 2020-08-20 09:24:17

Barkins replied at 2020-08-19 21:55
My problems were as follows: it was freezing and turning off and on again. Freezing was very commo ...

Means that this problem only started to appear after you changed the mouse? Will the same problem occur if you do not use the air mouse?

Barkins · Post time 2020-08-20 21:45:25

beelink replied at 2020-08-20 09:24
Means that this problem only started to appear after you changed the mouse? Will the same problem ...

I am experiencing the problems mentioned, when the used the GT King air mouse. When i using my other air mouse never experienced these problems. Also the GT King air mouse does not work properly on usb 2.0 port.