123Next
Return to list New
View: 9353|Reply: 21

gemini x does not turn on

[Copy link]

1

Threads

5

Posts

51

Credits

Member

Rank: 2

Credits
51
Post time 2019-09-30 17:11:03 | Show all posts |Read mode
Hi i have a gemini x that is dead. no light, no sound. I have opened it up and took the battery of and tried, tried different power adapter etc. it does nothing. any chance i could get a replacement board and i can install the drive and antennas and cooling unit myself? i can do that no problem.

please let me know, thanks
Reply

Use magic Report

1

Threads

5

Posts

51

Credits

Member

Rank: 2

Credits
51
 Author| Post time 2019-10-03 17:10:56 | Show all posts
hi i also just send an email, please help me get my little gemini x working again.
Reply Support Not support

Use magic Report

0

Threads

2

Posts

28

Credits

Newbie

Rank: 1

Credits
28
Post time 2019-10-03 21:39:19 | Show all posts
Same issue here. Was using the Gemini X yesterday, and it just turned off. Now nothing. No power, at all. Tried the same basic troubleshooting as above. I'm thinking there is a common problem with this system here. I too emailed service, and no response. The machine lasted only 7m. I have a feeling we are out $300 here people. If i can get parts I would repair this system. Support please get back to us. Please read your emails at beelinkservice@bee-link.com. Please advise. :(
Reply Support Not support

Use magic Report

1

Threads

7

Posts

60

Credits

Member

Rank: 2

Credits
60
Post time 2019-10-05 21:32:15 | Show all posts
same with my x45.
no light, no turn on,
any suggestion?
any help?
can anyone suggest which  IC is  responsible??motherboard schematics?
Reply Support Not support

Use magic Report

1

Threads

5

Posts

51

Credits

Member

Rank: 2

Credits
51
 Author| Post time 2019-10-17 20:55:45 | Show all posts
helluuu dear people of beelink give us an answer please. can you send just a board
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2019-10-18 15:14:04 | Show all posts
jassy1994 replied at 2019-10-17 20:55
helluuu dear people of beelink give us an answer please. can you send just a board

For this issue you need to contact our after-sales email address and we will try our best to solve your problem.
Reply Support Not support

Use magic Report

1

Threads

5

Posts

51

Credits

Member

Rank: 2

Credits
51
 Author| Post time 2019-10-22 19:16:20 | Show all posts
Edited by jassy1994 at 2019-10-22 23:44

i found it thank you
Reply Support Not support

Use magic Report

1

Threads

5

Posts

51

Credits

Member

Rank: 2

Credits
51
 Author| Post time 2019-11-29 22:38:24 | Show all posts
beelink replied at 2019-10-18 15:14
For this issue you need to contact our after-sales email address and we will try our best to solve ...

I never got any response from the after sales, just NO ANSWER. I'm starting to get slightly frustrated with the lack of customer service. Please just let me know if it's possible to repair myself  one year old BEELING gemini x by replacing the board. it cant be hard to answer.
Reply Support Not support

Use magic Report

2

Threads

29

Posts

154

Credits

Member

Rank: 2

Credits
154
Post time 2020-07-18 02:03:19 | Show all posts
Same problem here.
During a movie watching just turned off,  and now i cannot turn on, no light, no fan ventilation, no booting.
I opened the box and i observed the after the DC plug the F1 white colour component (i assume this is the fuse) is very hot.
My assumption is that some ore one of the component in the power supply (from 12v to 5V or 3.3 V) is failed.
I would be also very happy if i could get some support to repair, i would not like to throw out a good computer because of one small component is burn out.

Thx!
ZSolt
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12735
Post time 2020-07-18 13:08:42 | Show all posts
zsolt320i replied at 2020-07-18 02:03
Same problem here.
During a movie watching just turned off,  and now i cannot turn on, no light, no  ...

您能给我提供您的U10芯片的图片吗?类似于下图
U10 (1).jpg
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list