12Next
Return to list New
View: 4941|Reply: 12

Tv box locked with weak LED

[Copy link]

1

Threads

8

Posts

39

Credits

Newbie

Rank: 1

Credits
39
Post time 2019-07-10 16:26:02 | Show all posts |Read mode

Hi everyone,

I don't know if it has already happened to others but after a few months of using the GT1 mini, the device does not work anymore. I tried the reset with the button on the bottom, I tried to turn it off and on again but it continues to be blocked, it does not give an HDMI output signal and only shows the power LED with very low light. Is there a way to fix or do a hard reset ??


Reply

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12737
Post time 2019-07-11 16:10:49 | Show all posts
Did you plug the power port into the AV port? In general, when the wrong port is inserted, the LED light is dim and there is no signal output.
Reply Support Not support

Use magic Report

1

Threads

8

Posts

39

Credits

Newbie

Rank: 1

Credits
39
 Author| Post time 2019-07-12 16:45:44 | Show all posts
The device had been connected correctly for a long time and works great, then at the next power-up it stopped. I can't say anything else and I can't explain it :'(
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12737
Post time 2019-07-12 18:33:39 | Show all posts
Frank76 replied at 2019-07-12 16:45
The device had been connected correctly for a long time and works great, then at the next power-up i ...

If it is suddenly unable to use under normal use, please contact after-sales service, repair or return.
Reply Support Not support

Use magic Report

1

Threads

8

Posts

39

Credits

Newbie

Rank: 1

Credits
39
 Author| Post time 2019-07-16 21:39:15 | Show all posts
I've tryed many times to fix the problem with USB_burning_tool. The PC recognize the device but it crash the operation at 7%.
Can anyone help me please??
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12737
Post time 2019-07-17 16:00:34 | Show all posts
Frank76 replied at 2019-07-16 21:39
I've tryed many times to fix the problem with USB_burning_tool. The PC recognize the device but it c ...

Please plug in the power cord when burning, because it may be caused by insufficient USB voltage. Please plug in the USB cable first, and make sure to plug in the power cable when burning.
Reply Support Not support

Use magic Report

1

Threads

7

Posts

57

Credits

Member

Rank: 2

Credits
57
Post time 2019-07-17 17:36:48 | Show all posts
Frank76 replied at 2019-07-16 21:39
I've tryed many times to fix the problem with USB_burning_tool. The PC recognize the device but it c ...

you probably use not the right f/w. It happened the same to me while using firmware non suitable for my serial number
Reply Support Not support

Use magic Report

1

Threads

8

Posts

39

Credits

Newbie

Rank: 1

Credits
39
 Author| Post time 2019-07-17 17:52:15 | Show all posts
I tried to feed the power cord both before and during burning, I tried to change PC and USB port, I tried with various firmware. The result is always the same, it stops at 7%. Any ideas or suggestions?
Reply Support Not support

Use magic Report

1

Threads

8

Posts

39

Credits

Newbie

Rank: 1

Credits
39
 Author| Post time 2019-07-18 00:29:01 | Show all posts
Foxmorsy replied at 2019-07-17 17:36
you probably use not the right f/w. It happened the same to me while using firmware non suitable f ...

Hi Foxmorsy,

how can i recognise the right F/M please?
The S/N of my GT1 mini is 95X2HBNCG0324 645GB

Thanks in advance!
Reply Support Not support

Use magic Report

391

Threads

4189

Posts

110K

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
12737
Post time 2019-07-18 09:27:33 | Show all posts
Frank76 replied at 2019-07-18 00:29
Hi Foxmorsy,

how can i recognise the right F/M please?

Please check the firmware in the link

http://www.bee-link.com/forum.ph ... &extra=page%3D1
Reply Support Not support

Use magic Report

12Next
Return to list New
You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list