SEI8V4 - overheating...??

vbtalent · Post time 2024-11-13 05:12:29

I need a activation code... waiting days between responses isn't much appreciated.

Support-03 · Post time 2024-11-13 15:01:52

vbtalent replied at 2024-11-11 21:54
As for Drivers.. what needs to be loaded?

Hi there ,

Please go to device manager to see if there are any yellow exclamation for the driver.

vbtalent · Post time 2024-11-13 19:18:00

Can you tell me which of the wifi drivers and BT drivers are correct for this machine?

Support-03 · Post time 2024-11-14 10:43:13

vbtalent replied at 2024-11-13 19:18
Can you tell me which of the wifi drivers and BT drivers are correct for this machine?

Could you please send us a picture of the SN on the bottom of the PC ?

vbtalent · Post time 2024-11-15 01:39:16

as requested

Support-03 · Post time 2024-11-15 10:09:44

Hi there,

The item model have different wireless card, so could you please take out the wireless card and send us a picture of it ?

vbtalent · Post time 7 day(s) ago

As requested..

Support-03 · Post time 5 day(s) ago

vbtalent replied at 2024-11-16 00:09
As requested..

Hi there,
the wireless card model is 3165, so you can choose the driver of 3165

vbtalent · Post time The day before yesterday 02:15

To further update this problem, this unit is now having more problems and is randomly shutting down, then powering back on after a delay which tends to vary in length of time.

The problem is not power supply related as I've tried another power supply.

I need some additional assistance with this unit.

Support-03 · Post time Yesterday 09:34

Here are some potential solutions：

①Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc or [https://url.bee-link.cn/AzzB](https://url.bee-link.cn/AzzB)

②Please take out one RAM and leave the other one in it to test if the RAM is defective or not.** You can also use Memtest software to test the RAM.

③Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.

④Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost. Go to control panel ---power option---change to High performance--- change plan setting---advanced setting ---processor power management--- change both 100% to 99% , click save.

⑤Update graphics driver: Please uninstall the graphic driver in the device manager and install the driver 3-GFX_7584. https://url.bee-link.cn/qrcg