View: 502|Reply: 3

EQ13 USB 3.0/2.0 ports not correct for me.

[Copy link]

1

Threads

1

Posts

13

Credits

Newbie

Rank: 1

Credits
13
Post time 2024-11-07 02:57:56 | Show all posts |Read mode



I got my EQ 13 about in September.   I run ubuntu 24.04.

I test the USB ports by "lsusb" and plugging in and out some USB devices, and seeing which hub 2.0/3.0 the plugged in device shows up.

I am finding that the USB ports are not the same as shown in the diagrams with respect to USB 2.0/3.0.   

The front panel USB-type C is showing as being USB 2.0.    The front panel USB-type A is USB-3.x

In the rear, looking from the back, the left most USB-type A is USB 3.0.
The two other USB-type A in the back is USB 2.0

Am I doing something wrong?  Do I need to update the BIOS or something?


Reply

Use magic Report

0

Threads

744

Posts

2376

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2376
Post time 2024-11-07 17:59:13 | Show all posts
Can you send us a picture of the lsusb test result to our email:support-pc@bee-link.com
Let us confirm it?
Reply Support Not support

Use magic Report

0

Threads

1

Posts

6

Credits

Newbie

Rank: 1

Credits
6
Post time 2024-11-11 15:33:27 | Show all posts
I don't think you need to update it.
Reply Support Not support

Use magic Report

0

Threads

744

Posts

2376

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
2376
Post time 2024-11-11 16:54:12 | Show all posts
doyltpillager replied at 2024-11-11 15:33
I don't think you need to update it.

if you have question ,you can comtect us at email:support-pc@bee-link.com
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Sign up

Points Rules

Quick Reply To Top Return to the list