|
|
发表于 2024-10-14 14:43:12
|
显示全部楼层
Hello Thomas,
Sorry for the trouble. Don't worry, the PC has one-year warranty.
Could you please send us a picture of SN on the bottom of the PC ? Here are some potential solutions:
You can try to clear CMOS first: Please unplug the power supply and HDMI cable. Then press the pinhole of "CLR CMOS" with a pin for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.
Please wait about one or two minutes, if you can go to the system, Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save.
Here is a video tutorial: https://mega.nz/file/2nIRGaYI#M2 ... pfyHlqyjnn86TypZp2w
If the problem persists, please try other solutions:
1.Please take out the RAM ,please clean the contacts of the RAM with a rubber.
Here is the tutorial ：https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc
2.Please change another HDMI cable.
3.There might be something wrong with the hard ware components.Please take out the SSD and RAM and then put them back , make sure they are installed properly.
Also please clean the gold finger with a rubber.Here is the tutorial：https://mega.nz/file/7nwDmCaL#Uy ... P9gt2Br3xyCG1SCdbrA
If it still doesn’t work, please try to replace SSD and RAM or put the SSD or RAM to other devices to test if they work.
4.And pls try to take out one ram out, and then just leave one in the box to see if that machine could work, and the same way to test the other one , to see if that is ram issue.（if your ram is more than 8gb）
Please let us know what happens after you try these steps.
Have a nice day! |
|
发表于 2024-10-13 19:19:56
楼主
