SER8 - Win 24H2 - Fan Speed / Fan Control Problem

Big71 · Post time 2024-10-09 18:23:52

Edited by Big71 at 2024-10-09 18:29

Hello, my friends.

Yesterday I did an inplace upgrade from Windows 11 23H2 to Windows 11 24H2 (downloaded ISO from Microsoft, mounted ISO, ran setup.exe, rebooted, done ;-) )

Apart from one or two little things, everything worked “out of the box” under 24H2. But after a short time, I realized that my case fan was always running at the same speed (around 1400 revolutions).

First of all, I updated the AMD chipset drivers and installed the AMD Adrenaline software in version 24.9.1.

After restarting, I realized that this did not bring any improvement.

Even with a CPU temperature of just under 30° Celsius, the system fan was still spinning at a constant 1400 RPM.

In idle mode, the temperature of the CPU is between 29° and 40° Celsius. Under load - for example when exporting images out of Adobe Lightroom - the temperature can reach up to 80° Celsius. At these high temperatures, the fan also spins much higher (>2200 RPM).

The problem is that the SER8 is never really quiet in idle mode and the fan is constantly audible.

What have I tried to solve the problem?

- I loaded the default values in the BIOS and only assigned 8 gigabytes instead of 4 gigabytes to the graphics card.

- The CPU fan settings in the BIOS are as follows:
Fan Mode = Automatic Mode
Limit of Off = 30
Limit of On = 35
SMF Start PWM = 80
Full PWM = 88
SMF Slope PWM = 1

- My BIOS is updated to version 29

- All cumulative updates have been installed via Windows Update

- Windows energy saving plan is set to “Balanced”

Since nothing worked, I installed the FanControl tool as a workaround. With this tool, I also managed to get the fan to a tolerable speed in the temperature range between 28° and 45° Celsius. However, I would like this to work again without additional software.

Question for BeeLink support:

- Is this a driver problem?
- Is the BeeLink SER8 not 100% compatible with Windows 11 24H2?
- is AMD possibly responsible for this (chipset driver)?

I would be very happy to receive an answer.

P.S: I am always available for further questions.

Jozanom · Post time 2024-10-10 17:22:09

I recently bought a SER8, and I installed Windows 11 Home 24H2. The fan is very audible too, even in idle mode.

tuiguang6 · Post time 2024-10-10 17:43:32

Hello there,
did you install our system?the fan noise is not related with driver,you can open the machine and check if there is dust in your fan,and clean your fan.if it cannot help you,pls contact our after-sale email:support-pc@bee-link.com

Big71 · Post time 2024-10-10 20:57:36

Edited by Big71 at 2024-10-10 21:04

My BeeLink SER8 ist less than eight weeks old and because of this fact
I think, that dust is not a real issue.

On the other side my system fan was nearly unaudible under Win 11 23H2. So in my opinion, there must be something wrong with 24H2 or with the AMD chipset drivers.

Jozanom · Post time 2024-10-11 13:38:54

Edited by Jozanom at 2024-10-11 23:07

Mine is 3 days old, so no dust either. The fan isn't noisy in the sense that I can't bear the sound of it, but you can clearly hear the airflow coming out of it. I expected to hear that with heavy tasks, like a laptop would do. But it's constant.

tuiguang10 · Post time 2024-10-11 14:42:44

Big71 replied at 2024-10-10 20:57
My BeeLink SER8 ist less than eight weeks old and because of this fact
I think, that dust is not a ...

Hello there，

The Windows 24H2 system files downloaded from Microsoft are not the same as the system files installed on our own machine.

It is recommended that you can install our SER8 8845 Windows 24H2 system file.
Remember to back up your data before reinstalling the system.
This is the system file: https://mega.nz/file/G7o3SRbZ#C7 ... jQzoYDtrgMpSAjg8q4Q
Here's the tutorial: https://mega.nz/file/KjZHyIqB#0E ... 7nKqlV8FZWu78SVGXS4

Hope it can help you!
Have a nice day!

tuiguang10 · Post time 2024-10-11 14:43:31

Jozanom replied at 2024-10-11 13:38
Mine is 3 days old, so no dust either. The fan isn't noisy in the sense that I can't the sound of it ...

Hello there，

The Windows 24H2 system files downloaded from Microsoft are not the same as the system files installed on our own machine.

It is recommended that you can install our SER8 8845 Windows 24H2 system file.
Remember to back up your data before reinstalling the system.
This is the system file: https://mega.nz/file/G7o3SRbZ#C7 ... jQzoYDtrgMpSAjg8q4Q
Here's the tutorial: https://mega.nz/file/KjZHyIqB#0E ... 7nKqlV8FZWu78SVGXS4

Hope it can help you!
Have a nice day!

Jozanom · Post time 2024-10-11 18:31:45

Edited by Jozanom at 2024-10-12 16:40

Thanks, but I can't download the system file from your link. It asks a decrypt key, I tried with the ones that are after each links, without success.

EDIT: I hadn't seen the other post with the correct links above. My bad ;)

tuiguang4 · Post time 2024-10-12 14:58:33

Jozanom replied at 2024-10-11 18:31
Thanks, but I can't download the system file from your link. It asks a decrypt key, I tried with the ...

HI there .
please try this link .

SER8845 Win11 24H2：https://mega.nz/file/G7o3SRbZ#C7 ... jQzoYDtrgMpSAjg8q4Q

This is tutorial of how to install it .
https://url.bee-link.cn/s88O