Not sure why SER6 Pro is suffering temperature spikes

Baldrick

Hi there


Wondering if anyone can help/suggest a course of action to resolve the high temperature issue I have with my SER6 Pro.

Generally it chugs along at a reasonable temperature depending on load...but occassionally, and for no apparent reason the temperature spikes over 80C. When I see this I check the load/what is running but I cannot see a clear culprit and so I am wondering if it is a configuration issue or somethinkg else.

I belive that I am running the latest BIOS for the system (from HWInfo):


BIOS Version:                                                                   113

Embedded Controller Firmware Version:    1.15

Any thoughts as to where to look/what course of action to take?

Many thanks in anticipation.

Regards, Baldrick

tuiguang10

Hello there,

Could you please send us a picture of  SN code at the bottom of machine and a picture of purchase invoice?

Your BIOS is the lastest.

Here are some solutions:
①Check the cooling system: Ensure that the fans inside the PC are functioning properly. Make sure they are spinning freely and not obstructed. If the fan is not spinning , it need to be replaced.

②Adjust power settings: Adjust the power settings on your PC to optimize performance and reduce heat generation. Lowering the maximum processor state or using power-saving modes can help.Go to control panel ---power option---change to High performance--- change plan setting---advanced setting ---processor power management--- change both 100% to 99% , click save.

Have a nice day!

Baldrick

Hi tuiguange10

Apologies for not responding sooner...but all is good. I reinstalled Windows 11 and the high temperature issue now appears to be resolved. I can only surmise that there was a process (most likely in background) that was running 'wild'.

So thanks again for taking the time to try to assist. I was much appreciated.

Regards, Baldrick

tuiguang6

Hello there,
we are glad to help you.