S12 Pro N100 no output on XG32VQ Monitor

mrbchambers

I purchased a S12 Pro N100 to replace my Beelink U57, though I can't get the S12 pro to work on my Rog strix XG32VQ monitor, though everything works fine on the U57.


I have tried the S12 on a Rog Strix XG32VC monitor and it works perfectly, there is very little difference in the 2 monitors, am I missing something, or is there a bios setting or update that would make this monitor work on the S12 Pro. I don't want to send the device back, and really hope there is a simple way round this.

I posted about this in the wrong group, apologies for that, and I hope I haven't misunderstood the pupose of this forum. Also I couldn't find the forum rules.

tuiguang4

Hi there,

Please go to device manager and uninstall the graphic driver and update the graphic driver https://url.bee-link.cn/PAGj

mrbchambers

My download manager says this download is going to take 3 days to download a 1Gb file. I have tried VPNing to China and this doesn't speed things up, is there anything you can do?

mrbchambers

Sorry to go on about this, I cannot get this file to download, it just keeps timing out, initially it was downloading at 0.1 Mbits/sec then it just stops, tried several times now. Is there any other way of getting access to this file?

mrbchambers

I have updated the drivers as suggested and still have the same problem. Also I have run the system in safe mode, and my Rog strix XG32VQ works. This leads to think there is something going on in windows.

Support-03

Hi there,

Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.  Please send us a picture of the main page of the BIOS, we will check if you need to update it.