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Hi there,
Sorry for the trouble.
What is the item model ?
Please send us a picture of SN on the bottom of the PC.
Could you please send us a picture of SN on the bottom of the PC and a picture of purchase record ? Let's do some troubleshooting. Here are some potential solutions:
①There might be something wrong with the hard ware components, maybe they are loose.
Please take out the SSD and RAM and then put them back , make sure they are installed properly. Also please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc
If it still doesn’t work, please press delete key as soon as you turn on the PC, so that you can go to BIOS, please check you can see SSD there.
② Use the ‘Windows + R‘ keyboard shortcut to launch the Run tool. Here, type ‘CMD‘ and then click on OK. Copy-paste the below commands one by one, and press Enter. You have to do this for each of the three commands. You can read about the DISM command here and what exactly it does. By the way, you need an active internet connection for the DSM command to work.
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Now, copy and paste the below command in the CMD window. Press Enter when done. Your system will run the System File Checker utility, which will take some time to verify the integrity of your OS. When the entire process is done, your system should now be stable and no longer encounter the IRQL_NOT_LESS_OR_EQUAL BSOD error.
SFC /scannow
③ Reset your PC. Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.
Please try each option one at a time, then see of Windows will boot . . .
Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself
Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to
If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally
If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset
④ Please try to re-install the system.
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Post time 2024-08-10 09:27:17
Post time 2024-08-10 10:19:57