SER5 Mini : Broke the jack connector

season · 发表于 2024-07-02 00:10:47

Edited by season at 2024-07-02 00:12

Hi,

As the title suggests, I broke the 3.5mm Jack connector by plugging my speakers (no clue how I achieved this).

Is there any way to fix this by chance? Or am I doomed to use a 3.5mm Jack to X adaptor to use my speakers?

Thanks a lot and have a nice day/week!

tuiguang4 · 发表于 2024-07-02 16:57:31

Hi ,may i know does it come off ?
or it `s not set enough to hold it.
or it does not respond anything when you put in your device.

season · 发表于 2024-07-03 16:29:25

tuiguang4 replied at 2024-07-02 16:57
Hi ,may i know does it come off ?
or it `s not set enough to hold it.
or it does not respond anyth ...

Hello!

I have no clue how the connector was before, but now my jack cable is just loose, it does not hold up in place.

So I assume the device is undetected because the cable is not plugged like it is supposed to.

tuiguang4 · 发表于 2024-07-04 15:16:51

season replied at 2024-07-03 16:29
Hello!

I have no clue how the connector was before, but now my jack cable is just loose, it does ...

did you try other devices to connect ? the will same thing happen?

season · 发表于 2024-07-05 02:31:29

tuiguang4 replied at 2024-07-04 15:16
did you try other devices to connect ? the will same thing happen?

Unfortunately yes, they don't stay in place. If you look closely at the top left corner of the black piece, it seems broken.

tuiguang6 · 发表于 2024-07-05 14:58:47

Hello there,
pls contact our after-sale email:support-pc@bee-link.com,so that we can help you better.