SER 7 Audio

JBEELINK

I did a fresh install of windows and now I can only faintly hear any audio. Tried reinstalling the drivers and still nothing. Any Help?

tuiguang10

Hello there,

Sorry for the trouble. Don't worry, the PC has one-year warranty.

Could you please send us a picture of SN on the bottom of the PC and a picture of purchase record ? Let's do some troubleshooting. Here are some potential solutions:

1.Please right click window--click “”setting“---Sound----more sound setting --click "playback"--right click speaker---properties--controller information ---properties---update the driver. You also need to check if the speakers is disabled or not in the  playback setting.

2. Here is alternative to troubleshoot the audio problem. https://thegeekpage.com/fix-this ... e%20cannot%20start.,driver%20installed%20on%20your%20computer.

3. Here is the driver for you to update,

Here is the driver Here is the driver source :

*[https://www.bee-link.com/cms/support/productlist?id=7](https://www.bee-link.com/cms/support/productlist?id=7)*, click the item model , then you can find the related driver.

You can try to clear CMOS first: Please unplug the power supply and HDMI cable. Then press the pinhole of "CLR CMOS" with a pin for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.
Please wait about one or two minutes, if you can go to the system, Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save.  https://mega.nz/file/XypwTISY#DV ... Z7f7qpKGP2E3nMHW8ms

Have a nice day!