Can I load the BIOS from an identical S12 computer?

mibainfo

I have two identical S12 computers with Win 11 PRO.
Same BIOS number, but I can't activate "Trusted Platform Module 2.0" on one of the computers.
Attached pictures:
a/ Device Manager screens, for both my S12 Computers. The difference.
b/ BIOS 1. Page ( The one on which TPM 2.0 cannot be turned on ) SN: BN1004EG90375, BIOS ver: ADLNV105

Mandy

I had a similar issue with two of my SEIs.  I had to email their support with the images of the device manager and proof of purchase.  They then had me send them in and shipped me two replacements.

I would suggest emailing support-pc@bee-link.com

mibainfo

Hi, Thank you for the information and email address.
I have sent the relevant information about my S12 mini PC there.
Maybe they will help me somehow
Have a nice day
Miro

Support-03

① Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.

②Navigate to Security page. Click secure boot and choose enable , change the secure boot mode to custom, press F4 to save.

③ When the PC restarts, press delete key to go to BIOS again. change the secure boot mode to standard and press F4 to save. The status will become active.

mibainfo

No it doesn't help. No chance. I need to grease, or replace the BIOS, or something similar.
Today I received a new identical computer from you.
No matter what I do in the BIOS, it's still two different worlds.
I am attaching pictures of both.
After that, whether I already tried to apply your instructions.

Support-03

mibainfo replied at 2024-05-10 03:02
No it doesn't help. No chance. I need to grease, or replace the BIOS, or something similar.
Today I  ...

Hi there,

Please check your PM.