The top cooling fan is noisy.

depictio · 发表于 2024-04-17 12:21:34

ser7 7840hs

It's been less than a month since I bought it, but suddenly I can hear the sound of foreign substances getting stuck in the cooling fan every time.
What should I do?
How do I know if the cooling fan is out of order or what's wrong with it?
If it's broken, do you only send the parts?

tuiguang4 · 发表于 2024-04-17 13:38:12

HI, Please try some solutions here :

1.You can also try Software : SpeedFan to optimize the fan .

2..Add a small amount of nonconducting lubricant to the fan shaft :
Remove the fan and cleaned it
Apply a very small amount of nonconducting lubricant to the shaft.
and reassembled the unit.

depictio · 发表于 2024-04-17 13:46:33

Edited by depictio at 2024-04-17 13:48

tuiguang4 replied at 2024-04-17 13:38
HI, Please try some solutions here :

1.You can also try Software : SpeedFan to optimize the fan ...

What should I do if the sound keeps coming out even if I follow the method you told me?

and Please also check the mail I sent you.

tuiguang10 · 发表于 2024-04-17 15:16:22

depictio replied at 2024-04-17 13:46
What should I do if the sound keeps coming out even if I follow the method you told me?

and Please ...

Hello there，

We will reply to your email as soon as possible.

We also recommend that you try updating the BIOS and replacing the CPU fan if the previously provided workaround doesn't work.

Have a nice day!