Mini S12 Pro - Back Usb Problem

RicVult

With 3 months of use, the rear USB ports have stopped working. Nothing is detected when connecting to them. Only the front USB ports work normally. What should I do? - Mini S12 Pro

tuiguang16

Please email our Beelink support Team: support-pc@bee-link.com
If your USB is broken, and your machine is still under wanrranty, we can replace you with a new machine.

Looking forward to your email

RicVult

Unfortunately, the back usb are dead. No longer works

Support-03

RicVult replied at 2024-07-21 20:50
Unfortunately, the back usb are dead. No longer works

Hi there,

You can send the item back for repair or replacement under warranty.

You can try this solution first :

Please turn off the PC , unplug the power supply, put the pin in the pinhole and press it  for about 10 seconds , restart the PC after ten minutes.
Here is the tutorial https://mega.nz/file/XypwTISY#DV ... Z7f7qpKGP2E3nMHW8ms