Help with Win Key…SSD Failed

Hwyaidntuxgevdy

I have had my SER 7 for less than a week and the SSD failed.  I replaced with my own SSD and rebooted windows using USB.  I am frustrated I had to pay for a new SSD, but now need windows 11 Pro key.

Please message me so I can provide SN to you to obtain key.

tuiguang4

hi， Glad to help, Sorry for any inconvenience when using.

①Check the connections:
Make sure that your SSD is properly connected. If you add 2.5’SSD， check both the data cable and power cable to ensure that they are securely plugged in. You may also want to try a different cable to see if that resolves the issue.

②Try a different port: If your SSD is connected via a SATA port, you may want to try a different port to see if that resolves the issue.

③Test the SSD on another computer: If possible, try connecting the SSD to another computer to see if it is recognized.

④Test the SSD with diagnostic software: Use a diagnostic software tool to check the health of the SSD，such as DiskGenius.

Hwyaidntuxgevdy

SSD toast…not recognized

tuiguang7

hello, if your machine is under the warranty, we could replace the ssd for you, pls send email to our after-sales email: support-pc@bee-link.com, thanks, and may I know have you got the key?

Hwyaidntuxgevdy

I will email sales…thank you, also, product key was sent via PM.

tuiguang7

ok, have a nice day!