USB Drive Not Recognized

jeffnyc · 发表于 2024-02-02 11:00:09

I have a Kingston Data Traveler 8gb USB 2.0 thumb drive formatted in fat32

I just purchase MINIS 12 PRO with Intel N100 and W11 Pro.

My other pc can read the drive fine but the BeeLink pc won't recognize the drive at all

Please advise

tuiguang16 · 发表于 2024-02-02 18:38:31

May I ask you have you tried other format? like NTFS?
Your MINIS12 PRO can recognize other USB or other device?
Also you can email us: support-pc@bee-link.com

Looking forward to your feedback so that we can help you better.

jeffnyc · 发表于 2024-02-02 23:45:30

tuiguang16 replied at 2024-02-02 18:38
May I ask you have you tried other format? like NTFS?
Your MINIS12 PRO can recognize other USB or o ...

Tried to format in NTFS and drive still not recognized

Other thumb drives work

tuiguang16 · 发表于 2024-02-04 18:12:06

For the 8GB USB 2.0 thumb drive, have you tried other USB ports of MINIS12 PRO？
Maybe because 8GB is too big, the machine power supply is not enough.
And can you power the 8GB USB 2.0 thumb drive?

Looking forward to your feedback so that we can help you better.