Mini S12 mouse action on screen

gigout

Hi,
I just purchased a SER 7 + Mini S12. You have solved most of my problems on the SER 7. Thanks. Now, for the Mini S12, if I go on the start button and ask for a Restart or Shutt down or the other 2 options, the screen is not active from my mouse. It seems I am clicking nowhere. My windows is in French if this is important for you to know.
Merci,
Richard

tuiguang6

Hello there,
do you use the wired  mouse?do you mean you can't wake up your computer via your mouse?
attached is the tutorial.
Have a nice day!

gigout

tuiguang6 replied at 2024-01-27 12:15
Hello there,
do you use the wired  mouse?do you mean you can't wake up your computer via your mouse? ...

I have a wiredmouse and I can wake up my computer with the mouse. My problem is when I have my screen active I want to go in sleep mode or shutdown, I click on the action and nothing hapens as if the little menu is there but inactive.

tuiguang7

Hello, if you could not g to sleep mode, pls try the solutions below.
①Please go to device manager---separately right click the keyboard and mouse--properties--power management--check “Allow the device to wake the computer”

 

②Please disable startup in the power option. In Control Panel, click the Power Options.

Select the Choose what the power buttons do.

Uncheck the “Turn on fast startup.”

Select Save Settings.



③On your keyboard, press the Windows logo key and type cmd. Then click on Command Prompt and click Run as administrator. Click Yes when prompted with a User Account Control window. Type powercfg.exe /hibernate off && powercfg.exe /hibernate on and press Enter. Again, try to put your PC to sleep and wake it up to see if it functions properly.



④Tweak power settings

1.On your keyboard, press the Windows logo key and R at the same time, then type powercfg.cpl into the box and press Enter. 2.Click the chosen power plan and click Change plan settings. 3.Click Change advanced power settings. 4.Double-click on Sleep, then set Allow hybrid sleep in Off and setAllow wake timers to Enable.5.Click Apply > OK. Restart your computer, test on your machine again and see if it wakes up without fail.
And other question, you could look for the answers at this link: https://buildin.ai/lizong/share/ ... 8-bbaf-5725a2b604ab
Hope it helps, Have a nice day!