Ser 5 5500U need windows Key and support plz

patriquepagano

First, sorry for my english.
thanks to be here! I'm brasiliam, love my beelink ser5 but get some random reboots in idle or when whatch youtube videos..
buy in aliexpress and wait to see if stop taxes and "remessa conforme" to buy another one!


thanks for this good product!!!

tuiguang6

Hello there,
Thank you for loving our products.
about the reboot problem,you can try the below steps:
1.Please change another HDMI cable or power supply.
2.Please unplug the power supply and HDMI cable. Please try to hit the hole of "CLR CMOS" with a needle or a pin for about 10 seconds.Ten minutes later, plug the power supply and HDMI cable, then turn on the PC after 10 minutes
3.There might be something wrong with the hard ware components.Please take out the SSD and RAM and then put them back , make sure they are installed properly.
Also please clean the gold finger with a rubber.Here is the tutorial  https://mega.nz/file/XqZX0TIR#_D ... hBpQ959cg5U3Yw4u1Cc
If it still doesn’t work, please try to replace SSD and RAM or put the SSD or RAM to other devices to test if they work.
4. You can take out one of the RAM and test whether one of the RAM is damaged.
Hope it can help you!

patriquepagano

hi! thanks for informations!!!

I will try these tips.

and how I can get my windows key?

tuiguang7

patriquepagano replied at 2024-01-13 21:17
hi! thanks for informations!!!

I will try these tips.

Hello, will send one to your private message, thanks