MINI S N5095 not work

DarkZacks

I have 2 Mini S Celeron N5095 without working.
They turn on the coolers and get a black screen, I've already tried the reset button, I've tried removing the battery and leaving it for a few hours, when I put the battery back in and put it back together again it still has the same defect, could the Bios be the problem?

Serials:
SN:B50952AG10900

SN:B50952CG40609

Thank you very much

tuiguang11@azw-

Sorry for the trouble. Don't worry, the PC has one-year warranty.
Could you please send us a picture of SN on the bottom of the PC and a picture of purchase record ? Let's do some troubleshooting.
Here are some potential solutions:
First,please unplug the power supply and HDMI cable.Please hit the pinhole of "CLR CMOS" with a pin for about 10 seconds.Ten minutes later, plug the power supply and HDMI cable, turn on the PC again. 
If the problem persists, please try other solutions:
①Please take out the RAM ,please clean the contacts of the RAM with a rubber.
Here is the tutorial https://www.youtube.com/watch?v=hEd_7nmWVOk
②Please change another HDMI cable or power supply.
If it doesn't work, please contact our after-sales email: support-pc@bee-link.com

Susilojkt

tuiguang11@azw- replied at 2024-01-03 18:02
Sorry for the trouble. Don't worry, the PC has one-year warranty.
Could you please send us a pictur ...

mine to  Serial Number B50952AF90667  all 10 seconds still not work , open memory still no luck

Support-03

Susilojkt replied at 2024-01-29 14:05
mine to  Serial Number B50952AF90667  all 10 seconds still not work , open memory still no luck

Hello there,

Sorry for the trouble. Don't worry, the PC has one-year warranty.
Please check if the keyboard light on after you turn on the PC.

If the problem persists, please contact our after-sales email: support-pc@bee-link.com