GTR7 7940HS suddenly slows down and disconnects while playing a game.

jjangga · 发表于 2023-12-22 19:27:31

Edited by jjangga at 2023-12-22 20:14

GTR7 7940HS suddenly slows down and disconnects while playing a game.

It runs fine at first, but then suddenly becomes slow.
Is there any way to improve it?
I would like to improve it by changing the Bios or AMD settings, but is there any way?
Even though it is not a high-end game, it suddenly becomes slow and frustrating. Please help.

tuiguang10 · 发表于 2023-12-23 12:05:46

Hello there，

It is suggested that you can contact this email: support-pc@bee-link.com

Send us an email describing your problem and we'll provide you with a solution.

Have a nice day!

Xen0pi · 发表于 2024-03-04 03:36:18

Edited by Xen0pi at 2024-03-04 03:42

Am having the same exact problem. Mine is completely new and my bios is upgraded to the latest, but it still happens. Mine just crashes my hole pc or the amd drivers timeout. Have tried to update to the latest graphics drivers, but that didn't help. Am lost

tuiguang10 · 发表于 2024-03-04 09:29:30

Xen0pi replied at 2024-03-04 03:36
Am having the same exact problem. Mine is completely new and my bios is upgraded to the latest, but ...

Hello there,

Thanks for your letter and sorry for the late reply.
Here is the Beelink support team email address---Support-PC@bee-link.com
Please email us with belowing information:

1. Please tell us your problems again.
2.Please send us the photo of SN on the bottom of your pc and the purchase record.

It is more convenience for our support team to help you solve this issue through email.

Looking forward to your information.
Have a nice day!

Xen0pi · 发表于 2024-03-05 02:54:07

tuiguang10 replied at 2024-03-04 09:29
Hello there,

Thanks for your letter and sorry for the late reply.

Okay, I’ll get right on it

tuiguang10 · 发表于 2024-03-05 10:19:54

Xen0pi replied at 2024-03-05 02:54
Okay, I’ll get right on it

Hello there，

If you send an email, we will take note and reply to you in time.

Have a nice day!

Xen0pi · 发表于 2024-03-06 02:07:44

tuiguang10 replied at 2024-03-05 10:19
Hello there，

If you send an email, we will take note and reply to you in time.

I just send an email now :)

tuiguang10 · 发表于 2024-03-06 15:24:51

Xen0pi replied at 2024-03-06 02:07
I just send an email now :)

Hello there，

I believe our staff will give you a timely reply.
I hope you will find our service satisfactory.

Have a nice day!