S12 Pro Reboot Loop

StefanVanZyl

Good day,


I just started my S12 Pro for the first time and every time it boots i get the warning "Prepairing Automatic Repair", and then it reboots.
Is there a specific windows image that needs to be installed, can a windows 11 media drive install be used, or is there a different process that needs to be followed?

tuiguang16

Hello there,

Thanks for your letter and sorry for the late reply.

Could you please send us the photo of SN on the bottom of your machine?
So that we can send you the system file.

Also please send us the screenshot about the  warning "Prepairing Automatic Repair".
Then we can know your issue well.

Looking forward to your feedback so that we can help you better.
Have a nice day!