Windows 11 on brand new EQ12 question,

zardos

I ordered a brand new Beelink EQ12 from Amazon Canada last week and it arrived a few days ago.

I was extremely surprised to discover that the version of Windows 11 Pro that was pre-installed was 21h2.
According to Microsoft :

1. Windows 11, version 21H2 will reach end of servicing on October 10, 2023. This applies to the following editions released in October of 2021:
   
2. 
   
3. Windows 11 Home, version 21H2
   
4. Windows 11 Pro, version 21H2
   
5. Windows 11 Pro for Workstations, version 21H2
   
6. Windows 11 Pro Education, version 21H2
   
7. 
   
8. These editions will no longer receive security updates after October 10, 2023. Customers who contact Microsoft Support after this date will be directed to update their device to the latest version of Windows 11 to remain supported.

复制代码

I attempted to update to either 22H2, or better still 23H2, but Windows Update refused to do so.
In the end I had to revert to a full update using Windows 11 Installation Assistant.

I also noticed that Secure Boot was disabled in the BIOS.

Please could you explain why a system shipped at the end of 2023 is so out of date?

tuiguang16

Could you please send us the photo of SN on the bottom of your machine?
Then we can know when your machine was been updated.

Looking forward to your feedback so that we can help you better.
Have a nice day!

zardos

Here is the requested photograph.

tuiguang16

Hello there,

Because we are still testing if the 22H2 or 23H2 can work well with our machine when we are producing machines in large quantities.

So if you want to use 23h2 system, you can go to Windows official website to download 23h2 system file.

Hope it can help you and have a nice day!

Oliviahar

Good recommendations!

tuiguang16

You are welcome, we are glad that to help you.
If you have any questions, you can contact us for free.

Have a niced day!

thrust26

tuiguang16 replied at 2023-12-06 15:46
You are welcome, we are glad that to help you.
If you have any questions, you can contact us for fre ...

21H2 doesn't get any security updates for months now. Blocking these updates is putting your customers at risk.  

How do I have to  understand this? That you deliberated endanger your own customers? Or that you are unable to keep track with regular updates?

tuiguang16

Sorry, You may have some misunderstandings, it's not that we're preventing you from updating your system, it's that Microsoft hasn't pushed system update messages to your machine. Currently, not every customer can receive system updates。

Hope it can help you and have a nice day!