I have a weird issue with USB

KSA · 发表于 2023-11-21 19:33:40

Hello All,

I have two USB-powered external hard disks (WD MyPassport)

One shows up on "This PC" as soon as I plug it in, it doesn't matter which port of the 3 ports or any cable I'm using. However, the other hard disk does not work although on other computers (again, it doesn't matter which port of the 3 ports or any cable I'm using) it works just fine.. it's making me crazy as I don't understand why this is happening. I have tried to uninstall the USB driver from Windows' (10 64bit) Device Management and restarting the mini PC without luck. I even tried WD site for support to find a driver or some kind of utility to fix the issue but same.. no luck.

I think it's the USB ports on Bee-link for some reason although the other hard disk under all circumstances is working like a charm.

Using AP34

Please help me.. Thank you in advance!

kexinit279 · 发表于 2024-10-31 18:28:43

1. Check Disk Management
Sometimes, the drive may not show up in "This PC" but can be found in Disk Management. Right-click on the Start menu and select "Disk Management." Look for your external hard drive there. If it appears but is unallocated or offline, you may need to assign it a drive letter or format it (be cautious, as formatting will erase data).
2. USB Power Settings
Windows may be turning off USB devices to save power. Go to Device Manager, find your USB Root Hub, right-click, and select "Properties." Under the "Power Management" tab, uncheck "Allow the computer to turn off this device to save power." Restart your PC and see if the drive is recognized.

KSA · 发表于 2024-01-01 18:24:31

can anyone please help me here

KSA · 发表于 2023-11-27 20:34:20

Post time 6 day(s) ago

View: 54 | Reply: 0

Please help guys