Beelink SEI12 Pro Blue screen

Vladimir_ar · 发表于 2023-10-18 21:16:50

Edited by Vladimir_ar at 2023-10-18 23:07

Hi all. Beelink SEI12 Pro changes frequency ((997 MHz, 2294 MHz, 2194 MHz))and memory timings every 3-4 seconds, who knows how this should be? And maybe because of this it freezes and produces a blue screen?

Support-03 · 发表于 2023-10-19 22:52:45

Hello there,

Do you mean that you change the frequency , then cause the blue screen ?

Vladimir_ar · 发表于 2023-10-20 14:48:24

good afternoon, this is just a guess. Blue screen appears in games and graphics benchmarks. The event log always gives a memory error

Vladimir_ar · 发表于 2023-10-22 17:57:19

In Lenovo Legion Pro 7 16IRX8H laptops, there is also a constant change in memory frequency, where this is solved by enabling Legion Optimization - Unlock CPU Overclocking feature - Enabled in the BIOS. I didn't find such options in my BIOS. Tell me, is it possible to fix the memory frequency (make it unchanged)?

Support-03 · 发表于 2023-10-23 13:59:09

Vladimir_ar replied at 2023-10-22 17:57
In Lenovo Legion Pro 7 16IRX8H laptops, there is also a constant change in memory frequency, where t ...

Hello there,

The PC doesn't support memory frequency change.
Please set the BIOS to default.
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. On Save&Exit page, please click Restore defaults, press enter to confirm, then press F4 to save.

Vladimir_ar · 发表于 2023-10-26 14:20:02

You can't understand me. I've done all the BIOS resets and it's not the problem. The first thing that confuses us is the frequency of the RAM, it is 2294 MHz instead of 2400 and it is not fixed, but changes dynamically every few seconds. 2294, 2194, 997 MHz. Is it possible to fix the frequency at 2400 so that it remains unchanged?

Support-03 · 发表于 2023-10-26 21:13:51

Hello there,

It is normal.
The dynamic changes in frequency you are observing are part of a technology called dynamic frequency scaling, which is designed to optimize power consumption and performance based on the current workload. By the way, the PC doesn't support overclock, so we are unable to set it at the fixed 2400.
So blue screen might be triggered by other factors, like crashed driver or system.
Please update the driver and reset the PC to see if it works.