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I contacted Beelink Support and was told to ship my problematic unit to a US address, 181 S E St, San Bernardino, CA 92401, and let them know the carrier and tracking number. No RMA# is available. However, I asked some follow-up questions in 3 emails since 9/18 and got no response. I figured the support is located in China and they are about to take a long break. So I shipped out the problematic unit on 10/12 and emailed the tracking number to support. I have not got any response so far.
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